The tendency to draw a negative general impression about an individual based on a single characteristic refers to which of the following ?
Horns effect
The horns effect — option 3. The word negative in the question is what decides it.
The pair. The halo and horns effects are the same error working in opposite directions: one trait is allowed to colour the whole judgement of a person.
| Error | Direction | Example |
|---|---|---|
| Halo effect | Positive — one good trait makes everything look good | An articulate candidate is assumed to be technically able and hard-working as well |
| Horns effect | Negative — one bad trait makes everything look bad | An employee who is once late is thereafter judged careless and uncommitted in every respect |
The other two errors named.
| Error | What it is |
|---|---|
| Selective perception | Seeing only what one expects or wants to see, and filtering out the rest — drawn from one’s own interests, background and experience |
| Stereotyping | Judging a person by the group he belongs to rather than by his own qualities — by age, sex, region, community or institution |
Where these errors do damage. Every one of them distorts the two judgements that matter most in human resource management — the selection interview and the performance appraisal. A single strong or weak answer early in an interview can colour the whole assessment; one visible incident can dominate an entire year’s appraisal.
How organisations guard against them. Structured interviews with the same questions for every candidate; behaviourally anchored rating scales, which describe concrete observable behaviour for each rating point rather than asking for a general impression; rating each dimension separately, and rating all candidates on one dimension before moving to the next; multiple independent raters and 360-degree feedback; and training raters to recognise these very errors.
Two related appraisal errors worth knowing alongside these: the recency effect, where the last few weeks dominate a year’s rating, and central tendency, where a rater marks everyone in the middle to avoid difficulty.
Hence, the answer is Horns effect.
The process by which people’s emotions are caused by the emotions of others is called ?
Identify Emotion Regulation techniques from among the following :
A. Emotional Suppression
B. Cognitive reappraisal
C. Social sharing
D. Emotional Intelligence
E. Emotional Labour
Choose the correct answer from the options given below :
Match List - I with List - II.
| List - I (Social Scientists) | List - II (Framework Theory) |
| A. McGuire | I. Balance Theory of attitude change |
| B. Rokeach | II. Framework of cultural dimensions |
| C. Hofstede | III. Framework of values |
| D. Heider | IV. Matrix of attitudinal change |
Choose the correct answer from the options given below :
A sum total of ways in which an individual reacts and interacts with others is called:
Match the List-I with List-II
| LIST I Macro level Organizational stressors | LIST II Causative factor in organization |
| A. Rotating work shifts | I. Organizational structure and design |
| B. Line-staff conflicts | II. Administrative policies and strategies |
| C. Appraisal system | III. Working conditions |
| D. Polluted air | IV. Organizational process |
Choose the correct answer from the options given below:
‘Contact Hypothesis’ is based on the belief that :
The process by which sensory information is actively organised and interpreted by brain, is called :
A relatively stable set of characteristics that influence an individual's behaviour is known as :
Match the following and indicate the code of correct matching:
| List-I | List-II |
|---|---|
| a. Classical conditioning | i. Response-Stimulus learning |
| b. Operant conditioning | ii. Stimulus-Response learning |
| c. Cognitive theory | iii. Stimulus-Stimulus learning |
| d. Social learning | iv. Modelling process |
Codes:
Assertion (A): Attribution theory is based on relationship between personal perception and interpersonal behaviour.
Reasoning (R): Since most 'whys' are not directly observable, people must depend upon cognitions, particularly perception.
Codes:
Given below are two statements, one labelled as Assertion (A) and the other labelled as Reason (R). Read the statements and choose the correct answer using the code given below.
Assertion (A): Archie Carroll's model speaks of an organisation's four most basic forms of responsibility in order of priority.
Reason (R): Economic, legal, ethical, philanthropic responsibilities and their compliance increases brand value and furthers the profit.
Match List I with List II
LIST I (VRIO Framework criteria) | LIST II (Domain (HR) Applications) | ||
A. | Value | I. | Edge in terms of skills, knowledge and abilities |
B. | Rareness | II. | Teamwork |
C. | Imitability | III | Empowerment programs |
D. | Organisation | IV. | Unique history or culture |
Choose the correct answer from the options given below:
Which one of the following is the description of Ego Regression Mechanism?
Match List - I with List - II.
List - I Employers Attitude | List - II Appropriate Meaning | ||
(A) | My Boat Attitude | (I) | Get off, if you do not like it. |
(B) | Shared Boat Attitude | (II) | It is our own common enterprise, Let us combine our efforts to better it. |
(C) | Our Boat Attitude | (III) | We Sail together. Do not rock the boat. |
(D) | Your Boat Attitude | (IV) | With a sense of ownership and pride, the purpose is to let employees whole heartedly contribute to the cause of the enterprise. |
Choose the correct answer from the options given below: