Match the List-I with List-II Choose the correct answer from the options given below:LIST I
Macro level Organizational stressors LIST II
Causative factor in organizationA. Rotating work shifts I. Organizational structure and design B. Line-staff conflicts II. Administrative policies and strategies C. Appraisal system III. Working conditions D. Polluted air IV. Organizational process
A-II, B-I, C-IV, D-III
A-II, B-I, C-IV, D-III — option 3.
The framework. Macro-level organisational stressors are usually grouped under four heads — administrative policies and strategies, organisational structure and design, organisational processes, and working conditions. The task is to place each stressor under the head that causes it.
| Stressor | Causative factor | Why |
|---|---|---|
| A. Rotating work shifts | II — Administrative policies and strategies | Whether the plant runs shifts, and whether they rotate, is a policy decision of management, alongside downsizing, competitive pressure, pay policy and rules. Shift rotation disrupts the body clock, sleep and family life, and is among the most studied occupational stressors |
| B. Line-staff conflicts | I — Organisational structure and design | The line-staff conflict is a structural phenomenon — it arises from how authority is divided between those who advise and those who command. Also here: centralisation, specialisation, role ambiguity, role conflict and staff-line differentiation |
| C. Appraisal system | IV — Organisational process | Appraisal is a recurring process, like the control system, communication and information flow, and the reward system. An appraisal seen as unfair or arbitrary is a persistent source of stress precisely because it repeats |
| D. Polluted air | III — Working conditions | The physical environment — air quality, noise, heat, light, crowding, safety hazards and poor ergonomics |
How to answer it quickly. Two pairings are unmistakable: polluted air can only be a working condition, and line-staff conflict can only be structural, since the terms “line” and “staff” are themselves structural. Fixing D-III and B-I identifies option 3 at once.
The wider classification of stressors, of which these are one level :
| Level | Examples |
|---|---|
| Extra-organisational | Social and technological change, family, relocation, economic and financial conditions, race and class |
| Organisational (macro) | The four heads above |
| Group | Lack of group cohesiveness, lack of social support, intragroup and intergroup conflict |
| Individual | Role conflict and ambiguity, personal dispositions such as Type A behaviour, learned helplessness, psychological hardiness |
Why it matters. Prolonged stress shows up as absenteeism, turnover, accidents, poor decisions and burnout. Because macro-level stressors are built into policy, structure and process, they are addressed by organisational remedies — job redesign, clearer roles, participative decision making, supportive supervision — rather than by individual coping alone.
Hence, the answer is A-II, B-I, C-IV, D-III.
The process by which people’s emotions are caused by the emotions of others is called ?
The tendency to draw a negative general impression about an individual based on a single characteristic refers to which of the following ?
Identify Emotion Regulation techniques from among the following :
A. Emotional Suppression
B. Cognitive reappraisal
C. Social sharing
D. Emotional Intelligence
E. Emotional Labour
Choose the correct answer from the options given below :
Match List - I with List - II.
| List - I (Social Scientists) | List - II (Framework Theory) |
| A. McGuire | I. Balance Theory of attitude change |
| B. Rokeach | II. Framework of cultural dimensions |
| C. Hofstede | III. Framework of values |
| D. Heider | IV. Matrix of attitudinal change |
Choose the correct answer from the options given below :
A sum total of ways in which an individual reacts and interacts with others is called:
‘Contact Hypothesis’ is based on the belief that :
The process by which sensory information is actively organised and interpreted by brain, is called :
A relatively stable set of characteristics that influence an individual's behaviour is known as :
Match the following and indicate the code of correct matching:
| List-I | List-II |
|---|---|
| a. Classical conditioning | i. Response-Stimulus learning |
| b. Operant conditioning | ii. Stimulus-Response learning |
| c. Cognitive theory | iii. Stimulus-Stimulus learning |
| d. Social learning | iv. Modelling process |
Codes:
Assertion (A): Attribution theory is based on relationship between personal perception and interpersonal behaviour.
Reasoning (R): Since most 'whys' are not directly observable, people must depend upon cognitions, particularly perception.
Codes:
Given below are two statements, one labelled as Assertion (A) and the other labelled as Reason (R). Read the statements and choose the correct answer using the code given below.
Assertion (A): Archie Carroll's model speaks of an organisation's four most basic forms of responsibility in order of priority.
Reason (R): Economic, legal, ethical, philanthropic responsibilities and their compliance increases brand value and furthers the profit.
Match List I with List II
LIST I (VRIO Framework criteria) | LIST II (Domain (HR) Applications) | ||
A. | Value | I. | Edge in terms of skills, knowledge and abilities |
B. | Rareness | II. | Teamwork |
C. | Imitability | III | Empowerment programs |
D. | Organisation | IV. | Unique history or culture |
Choose the correct answer from the options given below:
Which one of the following is the description of Ego Regression Mechanism?
Match List - I with List - II.
List - I Employers Attitude | List - II Appropriate Meaning | ||
(A) | My Boat Attitude | (I) | Get off, if you do not like it. |
(B) | Shared Boat Attitude | (II) | It is our own common enterprise, Let us combine our efforts to better it. |
(C) | Our Boat Attitude | (III) | We Sail together. Do not rock the boat. |
(D) | Your Boat Attitude | (IV) | With a sense of ownership and pride, the purpose is to let employees whole heartedly contribute to the cause of the enterprise. |
Choose the correct answer from the options given below: