Identify Emotion Regulation techniques from among the following : A. Emotional Suppression B. Cognitive reappraisal C. Social sharing D. Emotional Intelligence E. Emotional Labour Choose the correct answer from the options given below :
A, B and C only
Suppression, cognitive reappraisal and social sharing — option 1.
What emotion regulation is. The processes by which people influence which emotions they have, when they have them, and how they experience and express them. The question asks for techniques — things a person actually does — and that is what separates the three correct items from the two wrong ones.
| Item | Is it a regulation technique ? | What it actually is |
|---|---|---|
| A. Emotional suppression | Yes | A response-focused strategy — inhibiting the outward expression of an emotion already felt |
| B. Cognitive reappraisal | Yes | An antecedent-focused strategy — reinterpreting the situation so that it generates a different emotion in the first place |
| C. Social sharing | Yes | Talking about the emotion with others, which helps process and regulate it |
| D. Emotional intelligence | No | An ability or trait — the capacity to perceive, use, understand and manage emotion. Regulation is one component of it, not an instance of it |
| E. Emotional labour | No | A job demand — the requirement to display organisationally desired emotions. It is the situation that calls for regulation, not a technique of it |
Gross’s distinction between the two main strategies is the important content here :
| Cognitive reappraisal | Suppression | |
|---|---|---|
| Acts | Early — before the emotion is fully generated | Late — after it has arisen |
| Effect on felt emotion | Changes it | Leaves it unchanged; only the display is hidden |
| Cognitive cost | Low | High — sustained effort, and impaired memory for the episode |
| Effect on wellbeing | Generally positive | Associated with stress, poorer relationships and burnout |
The workplace implication. Jobs with heavy emotional labour — front-line service, nursing, teaching, call centres — require constant regulation. Employees who manage it by deep acting, which is essentially reappraisal, fare much better than those who rely on surface acting, which is suppression; training and supervisory support are directed at exactly that difference.
Hence, the answer is A, B and C only.
‘Contact Hypothesis’ is based on the belief that :
The process by which sensory information is actively organised and interpreted by brain, is called :
A relatively stable set of characteristics that influence an individual's behaviour is known as :
The operant conditioning or learning approach to behaviour is based on __________.
The principles by which the process of perceptual organization works was first identified by Max Wertheimer in the year __________.
Assertion (A): Attribution theory is based on relationship between personal perception and interpersonal behaviour.
Reasoning (R): Since most 'whys' are not directly observable, people must depend upon cognitions, particularly perception.
Codes:
Consider the following statements:
(a) The sensation-thinking personalities are very emotional and focussed towards past.
(b) The intuition-thinking personalities are very futuristic, imaginative and creative.
(c) The sensation-feeling personalities are very unkeen observers, non-methodical and problem-creators.
(d) The intuition-feeling personalities are very people-oriented, possessing personal charm and enthusiasm.
In light of Myers-Briggs Type Indicator Personality Test, which of the above statements are true?
An aspect of personality which is responsible for dealing with reality; functions in the conscious, preconscious and unconscious mind; and where the reality principle weighs the costs and benefits of an action before deciding to act upon or abandon an impulse is called:
Match the following:
| List - I | List - II |
|---|---|
| a. Evaluative statements or judgements concerning objects, people or events | i. Attitudes |
| b. The opinion or belief segment of an attitude | ii. Cognitive Component |
| c. The emotional or feeling segment of an attitude | iii. Affective Component |
| d. An intention to behave in a certain way towards someone or something | iv. Behavioural component |
As per Rokeach value survey, which of the following is not an instrumental value?
Note: This question was dropped by UGC and marks were awarded to all candidates; the answer below is the best-reasoned one.
Given below are two statements, one labelled as Assertion (A) and the other labelled as Reason (R). Read the statements and choose the correct answer using the code given below.
Assertion (A): Archie Carroll's model speaks of an organisation's four most basic forms of responsibility in order of priority.
Reason (R): Economic, legal, ethical, philanthropic responsibilities and their compliance increases brand value and furthers the profit.
Match List I with List II
LIST I (VRIO Framework criteria) | LIST II (Domain (HR) Applications) | ||
A. | Value | I. | Edge in terms of skills, knowledge and abilities |
B. | Rareness | II. | Teamwork |
C. | Imitability | III | Empowerment programs |
D. | Organisation | IV. | Unique history or culture |
Choose the correct answer from the options given below:
Match List - I with List - II.
List - I Employers Attitude | List - II Appropriate Meaning | ||
(A) | My Boat Attitude | (I) | Get off, if you do not like it. |
(B) | Shared Boat Attitude | (II) | It is our own common enterprise, Let us combine our efforts to better it. |
(C) | Our Boat Attitude | (III) | We Sail together. Do not rock the boat. |
(D) | Your Boat Attitude | (IV) | With a sense of ownership and pride, the purpose is to let employees whole heartedly contribute to the cause of the enterprise. |
Choose the correct answer from the options given below: