Read the passage carefully and answer the Question that follow: Organizational culture refers to qualities of the workplace itself that influence its employees, whereas Organizational behavior refers to the resulting behavior of the people within it. Organizational culture includes factors such as core values, the company’s mission statement and expectations of the employees. It defines the identity and how it wants to be perceived. For the instance, if a company has a mission statement focused on providing the highest quality of customer service, then the core values may be centered around communication, professionalism and customer satisfaction. This will shape the employees expectations, such as expecting them to be willing and courteous to go the extra mile to serve the customer. Organizational behavior is the resulting behavior of the people within the organization based on the culture they’re immersed in. if the company culture is one that promotes customer service, then the employees are likely to display behavior such as friendliness and helpfulness when dealing with customers. The opposite may be true if the company’s culture revolves around a competitive environment and employees are expected to go above and beyond to be the most successful. In this case, employees may display behavior such as aggressiveness and competitiveness in order to achieve the highest results. Organizational culture works as the foundation for the employee’s behavioral exhibit, and the two are closely intertwined. If a company wishes to create a positive working environment, it is essential to establish an organizational culture that promotes a healthy behavioral environment among its employees.
Which statement best describes the relationship between organisational culture and organisational behavior?
Organisational culture influences the resulting behavior of emplyees
Organisational culture influences the resulting behaviour of employees — option 1.
The passage states the relationship twice, and in both places the direction runs from culture to behaviour :
| Where | What it says |
|---|---|
| Opening sentence | “Organizational culture refers to qualities of the workplace itself that influence its employees, whereas organizational behavior refers to the resulting behavior of the people within it” |
| Closing paragraph | “Organizational culture works as the foundation for the employee’s behavioral exhibit, and the two are closely intertwined” |
The word resulting in the first and foundation in the second both put culture as the cause and behaviour as the effect.
Why each distractor fails.
| Option | Fault |
|---|---|
| 2. Culture is the result of behaviour | Direction reversed. The commonest form of comprehension trap: the terms are right and the arrow is backwards |
| 3. Behaviour is solely determined by external factors | The word “solely” is fatal, and the claim contradicts the passage, which locates the determinant inside the workplace |
| 4. Behaviour is independent of culture | The direct negation of the passage’s closing sentence, which says the two are “closely intertwined” |
A fair qualification. In the wider literature the relationship is reciprocal over time — sustained patterns of behaviour eventually harden into culture, which is how founders’ conduct becomes an organisation’s assumptions. But a comprehension question asks what this passage says, and it states the causal direction plainly in one direction only. Option 2 is not a defensible alternative reading; it is the stated relationship inverted.
Why the direction matters to a manager. If culture is the foundation, then changing behaviour durably means working on values, mission and expectations — and on what is rewarded and modelled — rather than issuing instructions about conduct. That is the practical conclusion the passage itself draws in its final sentence.
Hence, the answer is option 1.
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Read the passage carefully and answer the Question that follow:
Organizational culture refers to qualities of the workplace itself that influence its employees, whereas Organizational behavior refers to the resulting behavior of the people within it. Organizational culture includes factors such as core values, the company’s mission statement and expectations of the employees. It defines the identity and how it wants to be perceived.
For the instance, if a company has a mission statement focused on providing the highest quality of customer service, then the core values may be centered around communication, professionalism and customer satisfaction. This will shape the employees expectations, such as expecting them to be willing and courteous to go the extra mile to serve the customer.
Organizational behavior is the resulting behavior of the people within the organization based on the culture they’re immersed in. if the company culture is one that promotes customer service, then the employees are likely to display behavior such as friendliness and helpfulness when dealing with customers.
The opposite may be true if the company’s culture revolves around a competitive environment and employees are expected to go above and beyond to be the most successful. In this case, employees may display behavior such as aggressiveness and competitiveness in order to achieve the highest results.
Organizational culture works as the foundation for the employee’s behavioral exhibit, and the two are closely intertwined. If a company wishes to create a positive working environment, it is essential to establish an organizational culture that promotes a healthy behavioral environment among its employees.
In which one of the following methods of performance appraisal, predetermined percentages of rates are placed in various performance categories ?
Which one of the following theories of labour welfare believes that workers are becoming more and more aware of their rights and welfare measures can appease them ?
Which one of the following is not a characteristic of the ‘Hot - Stove Rule’ of disciplinary action ?
Important Questions from Miscellaneous
The magazine in which Mahatma Gandhi mentioned what he wanted the Constitution to do is:
Which gas shields the surface of the earth from ultraviolet radiation from the sun?
Which event is marked as an Intangible Cultural Heritage of Humanity by UNESCO?
Who has been conferred with the rank of the Commander of the Order of the British Empire in 2018?
Who directead the film ‘Bhuvan Shome’?
