In the model of consumer adoption of new products developed by Everett M. Rogers, the first category of people to adopt a new product is called:
Innovators
Everett M. Rogers classified adopters of a new product into five groups according to how quickly they take it up relative to others, and the question asks for the very first of these groups.
In Rogers' diffusion of innovation framework the sequence of adopter categories is innovators, early adopters, early majority, late majority and laggards. The first category - the venturesome consumers, roughly the initial 2.5 percent, who are willing to try a new product before anyone else and accept the risk of doing so - are the innovators. They are the entry point through which an innovation begins to spread.
Early adopters are the second group, the respected opinion leaders who come after the innovators, so that option is one step too late. Initial adopters and first users are not the standard terms in Rogers' model at all, so they can be set aside. Only innovators names the leading category.
Hence the first category of people to adopt a new product is called innovators.
A consumer consults the company websites to gather information about various models of a car. Which type of source of information is he using?
Which one of the following assumptions is not related to consumer behaviour based on the cardinal utility approach?
From the following set of information, which combination is correct to define the process of perception in order to understand consumer behaviour?
(a) Selective Attention
(b) Selective Distortion
(c) Selective Retention
(d) Selective Apprehension
The fundamental determinant of a person's wants and behaviour is:
Note: This question was dropped by UGC and marks were awarded to all candidates; the answer below is the best-reasoned one.
Personal influence is most important at the _____ stage of the consumer adoption process.
Match the two sets of concepts:
| List - I | List - II |
|---|---|
| i. Evaluation of Alternatives | a. Perception |
| ii. Post-purchase behaviour | b. Cognitive Dissonance |
| iii. Selective distortion | c. Life style |
| iv. Psychographic segmentation | d. Expectancy-value model |
Match the items/persons included in List – I with the items in List – II and indicate the correct pairing through codes given below :
| List – I | List – II | ||
| a. | CCI | i. | Consumer buying decision process |
| b. | Cognitive dissonance | ii. | ‘Marketing Myopia’ |
| c. | Everett M. Rogers | iii. | Diffusion of Innovation |
| d. | Theodore Levitt | iv. | Predatory pricing |
Codes :
Match List I with List II
LIST I (Buyer's Need Assessment Question) | LIST II (Example) | ||
| A. | Problem Impact Question | I. | How much inventory of the product do you carry? |
| B. | Problem discovery question | II. | Have you experienced any delays in getting those materials from your current suppliers? |
| C. | Solution value question | III. | What effects do the delays in receiving the materials have on your production costs? |
| D. | Situational question | IV. | If the rejection rate on your quality inspection is reduced to under 1%, how much would that save you? |
Choose the correct answer from the options given below:
For the following two statements of Assertion (A) and Reasoning (R) indicate the correct code :
Assertion (A) : The self image could be an individual's own perceived image and actual image based on how others perceive the individual.
Reasoning (R) : Large number of products like credit cards, automobiles, readymade garments, designer ware, cosmetics and perfumes are bought due to self image and demographic variables like income may not be important in purchase decisions for these products.
Codes :