Behaviourally Anchored Rating Scale (BARS) consists of the following steps : (a) Reallocate incidents (b) Develop performance dimensions (c) Generate critical incidents (d) Develop final statements The correct chronological order of these steps is :
(c), (b), (a), (d)
Option 3 — (c), (b), (a), (d) is correct.
A Behaviourally Anchored Rating Scale is built by anchoring numerical ratings to concrete examples of on-the-job behaviour. The development sequence is:
| 1. (c) Generate critical incidents | People who know the job describe specific effective and ineffective behaviours. |
| 2. (b) Develop performance dimensions | The incidents are clustered into a smaller set of performance dimensions and each is defined. |
| 3. (a) Reallocate incidents | A second group independently re-sorts (retranslates) the incidents into the dimensions; only incidents both groups agree on are retained. |
| 4. (d) Develop final statements | The surviving incidents are scaled and written up as the final behavioural anchors for the instrument. |
Hence the chronological order is c → b → a → d.
Takeaway: collect incidents, group into dimensions, retranslate/reallocate, then build the final anchored scale.
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