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Question

You're assigned a task you don't know how to do. What's your best course of action?

This question was previously asked in
SSC CGL 2025 Tier 2 Paper 1 Question Paper (19-Jan-2026)
The correct answer is
Seek help or guidance

Task Uncertainty: Choosing the Best Action

When faced with an assigned task that you do not know how to complete, the most effective and professional approach is crucial for success and personal development.

Evaluating Action Options

Consider the implications of each potential action:

  • Making excuses or delaying the task are unprofessional behaviors that avoid responsibility and hinder progress.
  • Doing the task wrongly leads to errors, potential rework, and negative outcomes, failing to meet expectations.
  • Seeking help or guidance is a proactive and responsible strategy. It demonstrates initiative, facilitates learning, and ensures the task is completed correctly.

Recommended Course of Action

The best course of action when you don't know how to do a task is to seek help or guidance. This involves:

  • Identifying colleagues, supervisors, or resources that can provide assistance.
  • Clearly communicating the specific areas where help is needed.
  • Actively listening to instructions and asking clarifying questions.

This approach not only leads to the successful completion of the task but also provides an opportunity to acquire new skills and knowledge.

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  2. Read the following statement carefully and identify the action that follows.
    A student fails to submit assignments repeatedly.

    Course of Action:
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  3. Read the following statement carefully and identify the action that follows. 

    Statement: Road accidents have increased in the city during the last six months. 

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Important Questions from Course of Action

  1. Read the given statement and courses of action carefully. Assuming that the information given in the statement is true, even if it appears to be at variance with commonly known facts, decide which of the given courses of action logically follow(s) from the statement.

    Statement:

    Road accidents are going to increase day by day.

    Courses of Action:

    I. Government should start awareness programmes that promote following traffic rules strictly.

    II. Government should put a limit on registration of new vehicles.

  2. Read the given statement and courses of action carefully. Assuming that the information given in the statement is true, decide which of the given courses of action logically follows for pursuing.

    Statement:

    The traffic congestion in the city has significantly increased during peak hours.

    Courses of Action:

    I. Improve public transportation infrastructure and services to provide viable alternatives to private vehicles.

    II. Impose hefty fines on individual drivers during peak hours.

  3. A statement is followed by two courses of action, numbered I and II. You must assume everything in the statement to be true and on the basis of the information given in the statement, decide which of the following course(s) of action logically follow(s) for pursuing.

    Statement : Voltage fluctuation in A’s home has damaged many of his new electrical appliances.

    Courses of action :

    I) A should consult an electrician and install a device to safeguard appliances against fluctuations in voltage.

    II) A must replace all the appliances.

  4. Read the given statement(s) and the subsequent course of action carefully and choose which of the following logically follows from the statement(s) for implementation.

    Statements:

    The African government had decided to declare Ebola as pandemic disease. People are liable to be punished if they do not report Ebola occurring in the family or neighbourhood to the authority.

    Course of action:

    1. The government should plan to effectively enact laws to control Ebola.

    2. Mass media should be used to spread the message about punishment. So that people know about the proceedings.

  5. A statement and two actions numbered from I and II are given below. You have to take all the information given in the statement to be true and on the basis of the information given in the statement decide which of the proposed course of action logically follows from the statement.

    Statement:

    The construction industries in North Karnataka are facing acute water shortage.

    Actions :

    I. Government should take steps to solve the water crisis.

    II. Construction industries should be closed to save water.

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