Consider the following statement and choose the option that follows. Problem: Customers report long wait times at branches. Course of Action: I. Increase the number of service counters. II. Encourage use of online and mobile banking.
Both follow
Course of Action I directly addresses the bottleneck at branches — more counters mean shorter queues, so it is a reasonable step.
Course of Action II shifts routine transactions to online and mobile channels, reducing footfall at branches and therefore wait times. It is also a reasonable step.
Both actions help solve the problem, so both follow — option (3).
Similar Questions
In this question, a statement is followed by two courses of action, numbered I and II. You must assume everything in the statement to be true and on the basis of the information given in the statement, decide which of the course of action/s logically follows for pursuing. S
Statement: Many people have complained to the Finance Ministry regarding a delay in receiving refunds of their Income Tax returns.
Courses of action:
I.The Finance Ministry must institute an enquiry into the complaints received regarding delay in income tax refunds.
II.The Finance Ministry must compensate the income tax payees by paying interest on their refunds for the duration of the delay.
Read the following statement carefully and identify the action that follows.
Statement: Students often get distracted during online classes.
Course of Action:
1. Introduce interactive tools and quizzes.
2. Ban online classes permanently.
- Read the following statement carefully and identify the action that follows.
Statement: Cases of online fraud have increased rapidly.
Course of Action:
1. Introduce mandatory cyber awareness training.
2. Remove all online payment options. - As a judge, you notice a lawyer influencing a witness. What should you do?
- You're assigned a task you don't know how to do. What's your best course of action?
- Read the following statement carefully and identify the action that follows.
Statement: A recent study shows rising childhood obesity.
Course of Action:
1. Ban all junk food advertisements.
2. Make physical activity mandatory in schools. - Read the following statement carefully and identify the action that follows.
A student fails to submit assignments repeatedly.
Course of Action:
1. Give extra time and counseling.
2. Suspend the student. - Read the following statement carefully and identify the action that follows.
Statement: A company is facing frequent data breaches.
Course of action:
1. Hire a cybersecurity team.
2. Shut down the IT infrastructure. - Read the following statement carefully and identify the action that follows.
A manager finds data manipulation in quarterly reports.
Course of Action:
1. Conduct an internal audit.
2. Take strict action against guilty staff. Read the following statement carefully and identify the action that follows.
Statement: Road accidents have increased in the city during the last six months.
Course of Action:
1. Traffic police should be instructed to strictly monitor driving rules.
2. Public should be educated about road safety.
Important Questions from Course of Action
Statement: The Central Bureau of Investigations (CBI) receives the complaint of an officer taking bribes to do the duty he is supposed to.
Courses of action:
I. CBI should try to catch the officer red-handed and then take strict action against him.
II. CBI should wait for some more complaints about the officer to be sure about the matter.
The appropriate course(s) of an action is/are:
You buy a bottle of packed water on a street and end up emptying the bottle. What will you do?
While travelling in a train, you found that some college students pulling the alarm chain simply to get down at their desired point, you would (Select the most appropriate alternative as the answer)
While going on a scooter, you find someone has been hurt by your vehicle, you would (Select thee most appropriate alternative as the answer)
Your maid has invited you to her daughter's wedding. You would (Select the most appropriate alternative as the answer)
