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Question

What are the four main components of holistic marketing ?

This question was previously asked in
UGC NET 2015 Paper 2 Management Question Paper (27-Dec-2015)
The correct answer is

Relationship Marketing, Integrated Marketing, Internal Marketing and Performance Marketing

 Option 3 — Relationship Marketing, Integrated Marketing, Internal Marketing and Performance Marketing is correct.

The holistic marketing concept, developed by Philip Kotler, holds that in marketing “everything matters” and that a broad, integrated perspective is needed. It rests on four interdependent dimensions:

ComponentFocus
Relationship MarketingBuilding long-term, mutually satisfying relationships with customers, channels, suppliers and other stakeholders.
Integrated MarketingBlending all marketing activities and communications (the marketing mix) so they deliver one consistent value.
Internal MarketingTraining, motivating and aligning employees so everyone inside the firm serves the customer well.
Performance MarketingMeasuring financial and non-financial returns (sales, brand equity, legal, ethical, social outcomes).

Why the other options are wrong: options 1, 2 and 4 each swap in an item that is not one of the four pillars — “Product Positioning” and “Social Marketing” are marketing ideas but are not among Kotler's four holistic components. Only option 3 lists all four correctly.

Takeaway: holistic marketing = Relationship + Integrated + Internal + Performance marketing.

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