What are the four main components of holistic marketing ?
Relationship Marketing, Integrated Marketing, Internal Marketing and Performance Marketing
Option 3 — Relationship Marketing, Integrated Marketing, Internal Marketing and Performance Marketing is correct.
The holistic marketing concept, developed by Philip Kotler, holds that in marketing “everything matters” and that a broad, integrated perspective is needed. It rests on four interdependent dimensions:
| Component | Focus |
|---|---|
| Relationship Marketing | Building long-term, mutually satisfying relationships with customers, channels, suppliers and other stakeholders. |
| Integrated Marketing | Blending all marketing activities and communications (the marketing mix) so they deliver one consistent value. |
| Internal Marketing | Training, motivating and aligning employees so everyone inside the firm serves the customer well. |
| Performance Marketing | Measuring financial and non-financial returns (sales, brand equity, legal, ethical, social outcomes). |
Why the other options are wrong: options 1, 2 and 4 each swap in an item that is not one of the four pillars — “Product Positioning” and “Social Marketing” are marketing ideas but are not among Kotler's four holistic components. Only option 3 lists all four correctly.
Takeaway: holistic marketing = Relationship + Integrated + Internal + Performance marketing.
Marketers have traditionally classified products on the basis of three characteristics : __________ , tangibility and use.
Which one of the following can be legally protected ?
Match the items of List-I with the items of List-II and indicate the code of correct matching:
| List-I | List-II |
|---|---|
| a. Latent demand | i. More consumers would like to buy the product than can be satisfied. |
| b. Full demand | ii. Consumers may be attracted to products that have undesirable social consequences. |
| c. Overfull demand | iii. Consumers may share a strong need that cannot be satisfied by an existing product. |
| d. Unwholesome demand | iv. Consumers are adequately buying all products put into the market place. |
Codes:
Match the items of List-I with those of List-II and indicate the code of correct matching:
| List-I | List-II |
|---|---|
| a. Core benefit | i. Bed, bathroom, towel, desk and closet |
| b. Basic product | ii. Clean bed sheet |
| c. Expected product | iii. Rest and sleep |
Codes:
Which one of the following is the demand state where “Consumers dislike the product and may even pay to avoid it” ?
“The customer wants an inexpensive car”. This is an example of which one of the following type of needs ?
Assertion (A) : Marketers are increasingly asked to justify their investments in financial and profitability terms and rarely in terms of building the brand and customer base.
Reasoning (R) : Organizations recognize that little of their market value comes from intangible assets.
Code :
According to Five-Stage Model of the Consumer Buying Process, which one of the following sequence is followed ?
Which of the following category of goods and services is most likely to require an aggressive use of the selling concept ?
According to the __________ theory, marketers can enhance demand for a product by associating it with strong drives, using motivating cues and providing positive re-enforcement.
Arrange the following stages in the marketing process of an enterprise:
A. Marketing Mix
B. Marketing program implementation
C. Marketing planning
D. Market research
E. Control and evaluation of marketing programs
Choose thecorrectanswer from the options given below:
Which of the following is the characteristic of a product?
Which of the following is an example of durable goods?
Traditionally, marketing has been viewed as:
_______ is making it more a challenge today than ever before, to upgrade customer services to get an edge over the competitiors.