Match List - I with List - II. Choose the correct answer from the options given below :List - I
(Name of Study) List - II
(Name) A. Time and motion study I. Koontz and Donnell B. Hawtdorne experiments II. Elton Mayo C. Universalist approach III. F.W. Taylor D. Bureaucracy IV. Max Weber
A-III, B-II, C-I, D-IV
The correct matching is A-III, B-II, C-I, D-IV — option 2.
| Study | Associated with | What it established |
|---|---|---|
| A. Time and motion study | III. F. W. Taylor | The father of scientific management. Time study, developed with Frank and Lillian Gilbreth’s motion study, sought the one best way to perform each task — through work measurement, standardisation of tools and methods, scientific selection and training, and differential piece-rate wages |
| B. Hawthorne experiments | II. Elton Mayo | Conducted at the Western Electric works at Hawthorne, 1924–32. Intended to relate illumination and other physical conditions to output, they found instead that social and psychological factors dominated — group norms, attention from supervisors, informal organisation. The human relations movement dates from them, as does the term Hawthorne effect |
| C. Universalist approach | I. Koontz and O’Donnell | The view that management is a universal process whose functions — planning, organising, staffing, directing, controlling — apply to every organisation, at every level, in every country. Harold Koontz called the proliferation of competing schools the “management theory jungle” |
| D. Bureaucracy | IV. Max Weber | The ideal type of rational-legal organisation — hierarchy of authority, division of labour by specialisation, written rules, impersonality, selection and promotion on technical competence, and career service |
How to solve it quickly. Two pairings are unmistakable to anyone who has read the subject at all: Taylor with time and motion study and Weber with bureaucracy. Fixing A-III and D-IV eliminates every option except 2.
The line of development the four represent. Taylor and Weber belong to the classical school, which treats the organisation as a machine to be engineered for efficiency. Mayo’s work opened the neo-classical or human relations school, which treats it as a social system. Koontz belongs to the later attempt to reconcile the schools into a single management-process framework. Each is a reaction to the limitations of the one before — which is the shape of the subject’s history.
Hence, the answer is A-III, B-II, C-I, D-IV.
Robert L Katz identified three kinds of skills for administrators. Which among the following skills was NOT identified by Katz?
Match the List-I with List-II
| LIST I Approaches of Management | LIST II Explanation |
| A. Decision theory approach | I. Managing is seen as mathematical process |
| B. Management science approach | II. Managerial practice depends on circumstances |
| C. Operational approach | III. Focus is on making decisions |
| D. Contingency approach | IV. Draws together concepts, principles, techniques and knowledge from other fields of managerial approach |
Choose the correct answer from the options given below:
Match the following and select the correct code of matching :
| List - I | List - II |
| (a) F.W. Taylor | (i) Fair day's pay for fair day's work |
| (b) Henry L. Gantt | (ii) Motion study |
| (c) Frank and Lillian Gilbreth | (iii) Graphic scheduling for planning and controlling of work |
| (d) Max Weber | (iv) Bureaucratic organization |
Code :
Assertion (A) : Taylor stressed on revival of interest in human resources at work by focussing on increased production by rationalizing everything.
Reason (R) : He assumed that “workers want to earn maximum for minimum work”. Codes :
According to Henry Fayol, which one of the following combinations of qualities are required in a manager?
Neo-classical organisation theory emphasises on which one of the following?
The following statements relate to value based organisations. Choose the correct code for the statements being correct or incorrect.
Statement I: Nature of a corporation has been analysed by theorists as private rights theory, social institution theory, contractual theory of the firm.
Statement II: Nature of the corporation has been explained by input-output model under stakeholder theory; each stakeholder group constituency is integral to the operation of a corporation.
In which of the following streams was Classical theory of organisation developed ?
1. Bureaucracy
2. Administrative Theory
3. Scientific Management
________ argues that managers merely act as custodians of the organization and its operational activities.
| List I (Experiment) | List II (Year) |
| (a) Philadelphia textile mill experiment | (i) 1924-27 |
| (b) The Great Illumination Experiment | (ii) 1928-31 |
| (c) Special study of Human attitudes and sentiments (Interviewing Programme) | (iii) 1923 |
| (d) Bank wiring experiment | (iv) 1931-32 |