According to Henry Fayol, which one of the following combinations of qualities are required in a manager?
Physical, mental, moral, educational, technical and experience
Henri Fayol, one of the founders of administrative management, set out the qualities that a person needs in order to manage well, based on his own experience of running a large organisation.
He listed six such qualities: physical (health, vigour and address), mental (the ability to understand and learn, judgement and mental vigour), moral (firmness, willingness to accept responsibility, initiative, loyalty and dignity), educational (general acquaintance with matters not belonging exclusively to the function performed), technical (knowledge peculiar to the particular function) and experience (knowledge arising from the work itself).
The combination that reproduces exactly this set is physical, mental, moral, educational, technical and experience.
The alternatives that bring in 'conceptual' and 'human' are describing Katz's three managerial skills (technical, human and conceptual), which is a separate classification and should not be mixed with Fayol's list of managerial qualities.
Hence the required qualities are physical, mental, moral, educational, technical and experience.
Match List - I with List - II.
| List - I (Name of Study) | List - II (Name) |
| A. Time and motion study | I. Koontz and Donnell |
| B. Hawtdorne experiments | II. Elton Mayo |
| C. Universalist approach | III. F.W. Taylor |
| D. Bureaucracy | IV. Max Weber |
Choose the correct answer from the options given below :
Robert L Katz identified three kinds of skills for administrators. Which among the following skills was NOT identified by Katz?
Match the List-I with List-II
| LIST I Approaches of Management | LIST II Explanation |
| A. Decision theory approach | I. Managing is seen as mathematical process |
| B. Management science approach | II. Managerial practice depends on circumstances |
| C. Operational approach | III. Focus is on making decisions |
| D. Contingency approach | IV. Draws together concepts, principles, techniques and knowledge from other fields of managerial approach |
Choose the correct answer from the options given below:
Match the following and select the correct code of matching :
| List - I | List - II |
| (a) F.W. Taylor | (i) Fair day's pay for fair day's work |
| (b) Henry L. Gantt | (ii) Motion study |
| (c) Frank and Lillian Gilbreth | (iii) Graphic scheduling for planning and controlling of work |
| (d) Max Weber | (iv) Bureaucratic organization |
Code :
Assertion (A) : Taylor stressed on revival of interest in human resources at work by focussing on increased production by rationalizing everything.
Reason (R) : He assumed that “workers want to earn maximum for minimum work”. Codes :
Neo-classical organisation theory emphasises on which one of the following?
The following statements relate to value based organisations. Choose the correct code for the statements being correct or incorrect.
Statement I: Nature of a corporation has been analysed by theorists as private rights theory, social institution theory, contractual theory of the firm.
Statement II: Nature of the corporation has been explained by input-output model under stakeholder theory; each stakeholder group constituency is integral to the operation of a corporation.
In which of the following streams was Classical theory of organisation developed ?
1. Bureaucracy
2. Administrative Theory
3. Scientific Management
________ argues that managers merely act as custodians of the organization and its operational activities.
| List I (Experiment) | List II (Year) |
| (a) Philadelphia textile mill experiment | (i) 1924-27 |
| (b) The Great Illumination Experiment | (ii) 1928-31 |
| (c) Special study of Human attitudes and sentiments (Interviewing Programme) | (iii) 1923 |
| (d) Bank wiring experiment | (iv) 1931-32 |