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Question

Match List I with List II related to Elton Mayo's Experiments on Human Relations.
List I (Experiment)List II (Year)
(a) Philadelphia textile mill
experiment
(i) 1924-27
(b) The Great Illumination
Experiment
(ii) 1928-31
(c) Special study of Human
attitudes and sentiments
(Interviewing Programme)
(iii) 1923
(d) Bank wiring experiment(iv) 1931-32

The correct answer is
(a) (iii), (b) (i), (c) (ii) (d) (iv)

Elton Mayo's Experiments: Matching Activities with Years

Elton Mayo's contributions to management theory, particularly through the Hawthorne Studies, provide crucial insights into human relations in the workplace. These studies involved several distinct phases and experiments conducted over specific periods. Matching these experiments to their respective years is essential for understanding their chronological development and context.

Understanding the Experiments and Their Timeline

The Hawthorne experiments, led by Elton Mayo and his colleagues, were conducted at the Western Electric Hawthorne Works plant near Chicago. They aimed to understand the impact of various factors on worker productivity and morale. Here's a breakdown of the key experiments and their associated timeframes:

  • Philadelphia textile mill experiment (1923): This was an earlier intervention where Mayo studied worker discontent and fatigue in a textile mill setting. He observed that workers were resistant to changes in methods and supervision due to fears of job displacement and wage reductions.
  • The Great Illumination Experiment (1924-1927): Often considered the initial phase of the Hawthorne Studies, this experiment investigated the relationship between lighting levels and worker output. Surprisingly, output increased regardless of whether lighting was increased or decreased, suggesting other psychological factors were at play.
  • Special study of Human attitudes and sentiments (Interviewing Programme) (1928-1931): Recognizing the limitations of the earlier quantitative approach, this phase involved systematically interviewing thousands of employees to understand their feelings, attitudes, and the social dynamics within the workplace. This revealed the importance of informal social groups and employee sentiments.
  • Bank wiring experiment (1931-1932): This specific study, part of the larger Hawthorne investigations, focused on a group of workers in the bank wiring room. It highlighted the existence of informal work groups that established their own norms regarding output, influencing members to conform to group standards rather than company targets.

Matching Elton Mayo's Experiments to Their Years

Based on the historical timeline of Elton Mayo's work, the correct matches are as follows:

Experiment (List I) Year (List II)
(a) Philadelphia textile mill experiment (iii) 1923
(b) The Great Illumination Experiment (i) 1924-27
(c) Special study of Human attitudes and sentiments (Interviewing Programme) (ii) 1928-31
(d) Bank wiring experiment (iv) 1931-32
Chronological match of Elton Mayo's key experiments.

Conclusion on Experiment Timing

Understanding the sequence and timing of these experiments helps in appreciating the evolution of thought regarding the 'human factor' in organizational management. The progression from focusing on physical conditions (like lighting) to exploring social and psychological factors (through interviews and observing group dynamics) marked a significant shift in management theory.

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Important Questions from Theories of Management

  1. The following statements relate to value based organisations. Choose the correct code for the statements being correct or incorrect.

    Statement I: Nature of a corporation has been analysed by theorists as private rights theory, social institution theory, contractual theory of the firm.

    Statement II: Nature of the corporation has been explained by input-output model under stakeholder theory; each stakeholder group constituency is integral to the operation of a corporation.

  2. In which of the following streams was Classical theory of organisation developed ?

    1. Bureaucracy

    2. Administrative Theory

    3. Scientific Management

  3. Abraham Maslow's theory of needs in the hierarchy consists:-
    A. Physiological needs
    B. Esteem needs
    C. Security needs
    D. Self-actualisation needs
    E. Spiritual needs
    Choose the most appropriate answer from the options given below:
  4. Rensis Likert considers 'Management Systems 1-4' as a model of management. These are:-
    A. Participative System
    B. Consultative System
    C. Benevolent-Authoritative
    D. Exploitative-Authoritative
    E. Maturity-Immaturity
    Choose the most appropriate answer from the options given below:
  5. Consider the following ideas associated with Douglas McGregor and choose the correct answer:-
    A. Theory X: The alternate assumptions of integration and self-control.
    B. Theory Y: The coercive compulsions
    C. Scanlon Plan
    D. The Human side of the enterprise
    E. Linking Pin Model
    Choose the most appropriate answer from the options given below:
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