For the following two statements indicate the correct code : Statement - I : Advertising is any paid form of personal presentation and promotion of ideas, goods, or services by an identified sponsor. Statement - II : Sales promotion consists of most long-term incentive tools, designed to stimulate greater purchase of particular products or services by consumers or the trade. Code :
Both the statements are incorrect
Option 2 — Both the statements are incorrect is correct.
Each statement misstates one key word of Kotler's standard definitions, so both are false:
Statement I: Advertising is any paid form of non-personal presentation and promotion of ideas, goods or services by an identified sponsor. It is delivered through mass media, not face-to-face. The statement wrongly says “personal” presentation — personal presentation describes personal selling, not advertising. Hence Statement I is incorrect.
Statement II: Sales promotion consists of a collection of mostly short-term incentive tools designed to stimulate quicker or greater purchase of a product or service. The statement wrongly says “long-term” — sales promotions (coupons, discounts, samples, trade allowances) are inherently short-run inducements. Hence Statement II is also incorrect.
Because both definitions carry a wrong term, the correct code is that both statements are incorrect.
Takeaway: advertising is non-personal, and sales promotion offers short-term incentives — swapping either word makes the definition wrong.
The major advantage of the direct mail marketing is :
Match the items of the List-I with that of the List-II and suggest the correct code from the following:
| List-I | List-II |
|---|---|
| i. Competitive Parity | a. Variations in Advertising |
| ii. Promotional Elasticity of Market | b. Level advertising |
| iii. Optimal promotional mix | c. Advertising expenditure decision |
| iv. Contra-cycle advertising | d. Marginal equivalency of media outlay |
Codes:
Match the items of List-I with the items of List-II and select the code of correct matching:
| List-I (Medium of Mass Communication) | List-II (Limitations) |
|---|---|
| a. Outdoor | i. Relative high cost; increasing consumer resistance |
| b. Yellow pages | ii. Over production could lead to runaway costs |
| c. Brochures | iii. High competition; long ad purchase lead time; creative limitations |
| d. Telephone | iv. Limited audience selectivity; creative limitations |
Codes:
Statement-I: Direct marketing is a non-interactive marketing system.
Statement-II: Direct marketing uses one or more media to effect a measurable response or transaction at any location.
Select the correct code:
Use of mail, telephone and other non-personal contact tools to communicate with, or solicit a response from, specific customers and prospects is called:
Which of the following is not a deciding factor for the Advertising Budget out of the given options?
Indicate the correct code matching the items in List - I with those in List - II as follows:
| List - I | List - II |
|---|---|
| a. Competitive parity in advertising | i. Variations in advertising |
| b. Promotional elasticity of product | ii. Advertising scheduling |
| c. Optimal promotion mix | iii. Advertising expenditure |
| d. Pulsing advertising | iv. Marginal equivalence of advertising media outlay |
Given below are two statements : one is labelled as Assertion (A) and the other is labelled as Reason (R).
Assertion (A) : Generally, the customers consider the sales force as the representative of the company.
Reason (R) : Often, the company’s sale force works directly with the customers.
In the light of the above statements, choose the most appropriate answer from the options given below :
Identify the correct sequence of stages in the sales process :
A. Initial contact
B. Gather the sales Lead
C. Meeting objections and concerns
D. Qualifying the Lead
E. Sales presentation
Choose the correct answer from the options given below :
According to the ‘two-step flow’ concept, messages should be targeted to
The assumptions of rational decision making are:
(A) Preferences are not clear
(B) Preferences are not constant and stable
(C) Problem is clear and unambiguous
(D) No time or cost constraint exist
(E) Final choice will maximize pay off
Choose the correct answer from the options below:
Which one of the following is closest to the nature of decision making?
Match List - I with List - II :
List – I (Decision making Bias) | List – II (Explanation) | ||
a | Anchoring Bias | i | Represents a case of selective perception |
b | Escalation of commitment | ii | Refers to our staying with a decision even if there is clear evidence it’s wrong |
c | Confirmation Bias | iii | Tendency to believe falsely, after the outcome is known |
d | Hindsight Bias | iv | Tendency to fixate on initial information and fail to adequately adjust for subsequent information |
Choose the correct option from those given below:
Which of the following will fall under the grievances relating to promotion category?
A. Supersession
B. Increments
C. Acting promotions
D. Seniority
E. Pay fixation
Choose the most appropriate answer from the options given below: