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Question

Reforming the government delivery system through the Direct Benefit Transfer Scheme is a progressive step, but it has its limitations too. Comment.

This question was previously asked in
UPSC CSE 2022 (Prelims) CSAT Previous Year Paper (05-June-2022)

The Direct Benefit Transfer (DBT) scheme undeniably represents a progressive stride in reforming India's government delivery system. By directly crediting welfare benefits into beneficiaries' bank accounts, it has significantly enhanced transparency and efficiency, drastically reducing leakages, corruption, and delays that plagued traditional distribution channels. This direct method ensures funds reach the rightful recipients more completely and quickly, strengthening accountability and empowering individuals.

However, DBT also faces inherent limitations. A primary concern is the persistent 'digital divide,' where a substantial portion of the population, particularly in remote and marginalized areas, lacks access to banking infrastructure, reliable internet connectivity, or digital literacy. This can lead to exclusion errors, inadvertently denying aid to genuine beneficiaries. Issues with Aadhaar authentication failures, technical glitches in payment systems, and low financial literacy among recipients also pose significant hurdles. While theoretically robust, the effectiveness of DBT hinges on robust last-mile infrastructure and truly inclusive digital access, which are still evolving, leaving many vulnerable to being left behind.

Answered By:

Sakshi Negi

Sakshi Negi is a Delhi-based journalist and content specialist with expertise in educational content and digital media, focusing particularly on government exam preparation and career guidance. With a degree in Journalism and Mass Communication from NRAI School of Mass Communication and her background as a Kendriya Vidyalaya alumna, she brings unique insights into the Indian education system and government sector opportunities.

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