__________ is a process of system wide change, designed to make an organisation more adaptive.
Organisation Development
Option 4 — Organisation Development is correct.
Organisation Development (OD) is a planned, system-wide effort, managed from the top, that applies behavioural-science knowledge to increase an organisation’s effectiveness, health and capacity to adapt. Its defining feature is that it treats the whole organisation as the unit of change rather than a single department or task.
OD relies on collaborative, participative interventions — such as survey feedback, team building, sensitivity training and process consultation — and emphasises humanistic values, respect for people, trust and shared power. The purpose is not a one-off fix but building an ongoing ability to renew and respond to a changing environment.
Why the other options are wrong: Change Management is the general umbrella of guiding transitions, not specifically a system-wide adaptive-capacity programme; Refreezing is merely the final stabilising step of Lewin’s three-step model; Business Process Reengineering is a radical redesign of specific work processes for dramatic efficiency gains, narrower and more mechanistic than OD’s people-centred, organisation-wide focus.
Takeaway: Planned, organisation-wide change that builds adaptiveness is Organisation Development.
Similar Questions
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Demand policies targeted to reduce the unemployment become ineffective in presence of the following :
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List-I
(Relief Materials)List-II
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