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Question

You are a government clerk and receive an incomplete application from a poor villager who doesn't understand the procedure. What should you do?

This question was previously asked in
SSC CGL 2025 Tier 1 Question Paper (25-Sep-2025) (Shift 3)
The correct answer is
Guide him properly and help him complete the form

Handling Incomplete Applications Effectively

As a government clerk, your role involves serving the public efficiently and helpfully. When faced with an incomplete application, especially from someone like a poor villager who may not understand the process, your primary duty is to assist.

Evaluating the Options

Let's analyze the given options:

  • Reject the application immediately: This is unhelpful and fails to uphold the public service aspect of your role. It shows a lack of empathy.
  • Return it without explanation: Similar to rejecting, this action provides no guidance and leaves the applicant confused and unable to correct the errors.
  • Guide him properly and help him complete the form: This is the most appropriate action. It demonstrates helpfulness, ensures the applicant can proceed, and fulfills the responsibilities of a public servant. It addresses the applicant's lack of understanding directly.
  • Ignore it as not your responsibility: This is irresponsible and neglects your duties as a government employee. Every application received typically requires appropriate handling or guidance.

Conclusion

The best course of action is to guide the villager and assist them in completing the application form correctly. This upholds the principles of good governance and public service.

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Important Questions from Analytical Decision Making

  1. A college council is auditioning students for a cultural festival. They must satisfy the following criteria —
    1. Student must know at least one dance form.

    2. Student must know to play at least one musical instrument.

    3. Student must have good acting skills.

    Which one of the following will the council definitely select? 

    A. Z is a Bharat Natyam dancer, a violinist but does not have any acting skills.

    B. P plays football, guitar, has acted in road shows and is a classical dancer.

    C. J is a contemporary dancer, a great actor and is planning to learn flute.

    D. A plays sitar, is a hip-hop dancer and does not have any acting skills. 

  2. ‘MPQO’ is related to ‘KNSQ’ in a certain way based on the English alphabetical order. In the same way, ‘DGHF’ is related to ‘BEJH’. To which of the following is ‘EINW’ related, following the same logic?

  3. Select the triad in which the numbers are related in the same way as are the numbers of the given triads.

    (NOTE: Operations should be performed on the whole numbers, without breaking down the numbers into its constituent digits. E.g., 13 – Operations on 13 such as adding/deleting/multiplying etc. to 13 can be performed. Breaking down 13 into 1 and 3 and then performing mathematical operations on 1 and 3 is not allowed.)

    (11, 1, 10)

     (13, 7, 90)

  4. In a certain code language, ‘BIRD’ is written as ‘DKTF’ and ‘KITE’ is written as ‘MKVG’. How will ‘EAGLE’ be written in that language?

  5. Family C has a total monthly income of Rs. 26,000 which includes a pension of Rs. 3,000 earned by th widowed gandmother. The married couple has one 3-year-old son. The family has no members who have a criminal case, they do not own a residential property and they have not received any other subsidy. They are living in a rented house for the past 6 years.

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