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Question

When communication is top-down in the form of directives, it is recognised as

This question was previously asked in
UGC NET 2023 Electronic Science Question Paper (13-Dec-2023) (Shift 1)
The correct answer is

Official Communication

Communication that flows from a superior to a subordinate, i.e., top-down, and is generally issued in the form of directives, orders, memos or circulars is called Official Communication.
Such communication is deliberately planned and follows the formal hierarchy or chain of command within an organisation or institution.
It is distinguished from Lateral Communication, which occurs horizontally between people at the same level, and from External Communication, which takes place with parties outside the organisation.
Since directives in a top-down flow are a hallmark of the formal, official structure of an organisation, the correct answer is Official Communication.

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Important Questions from Types of Communication

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