The term grapevine is also known as:
Informal communication
Communication in an organisation is classified in two different ways, and the question turns on recognising which classification the term grapevine belongs to.
The grapevine is another name for informal communication. It is the unofficial network through which news, opinion and rumour travel among employees outside the prescribed channels, arising naturally from social relationships at work rather than from the organisation chart. The name comes from the way such messages wander in tangled, unpredictable directions like the tendrils of a vine. Its features are speed, the absence of any record, cutting across levels and departments, and the risk of distortion.
The other three options belong to a different classification altogether - the direction of flow within formal communication. Downward communication moves from superiors to subordinates, carrying orders, policies and instructions. Upward communication moves from subordinates to superiors, carrying reports, suggestions and grievances. Horizontal, or lateral, communication moves between people at the same level, coordinating work across departments.
The distinction worth fixing is that formal and informal describe whether the channel is official, while downward, upward and horizontal describe which way the message travels within the official structure.
Hence the grapevine is also known as informal communication.
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Important Questions from Types of Communication
- Match the LIST-I with LIST-II
LIST-I LIST-II A. Intrapersonal communication I. Telephone talk B. Group communication II. Radio talk C. Interpersonal communication III. Places of prayer D. Mass communication IV. Classroom teaching
Choose the correct answer from the options given below: - Which is the most important symbol used in communication?
Match List- I with List- II.
List - 1
Types of communicationsList - II
Descriptionsα. Verbal Communication I. Symbols, Infographics and tone of voice b. Non-verbal Communication II. Pictorial language, grammar and lexemes C. Object Communication III. Feed back d. Effective Communication IV. Haptics, gesture and body language
Choose the correct answer from the options given below:__________ describes the process of conveying meaning in the form of non-word messages.
__________is a process by which all forms of information are transferred from one persons to the other.
