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Question

Which of the following are the features of New Public Management ?
(i) Emphasis on the adoption of managerial practices of private sector in Public Administration.
(ii) Promotion of competition within public sector.
(iii) Emphasis on results rather than procedures.
(iv) A shift away from management to policy.
Select the correct answer from the codes given below :

The correct answer is
(i), (ii) and (iii)

Understanding New Public Management Features

New Public Management (NPM) is a reform agenda that seeks to make public administration more efficient and effective by introducing practices from the private sector.

Analysis of Features:

  • (i) Emphasis on the adoption of managerial practices of private sector in Public Administration: This is a core principle of NPM. It advocates importing management techniques like performance measurement, customer focus, and efficiency drives from the private sector into public services. This is a feature of NPM.
  • (ii) Promotion of competition within public sector: NPM encourages introducing competition, either within public agencies or between public and private providers (e.g., through contracting out), to drive efficiency and improve service quality. This is a feature of NPM.
  • (iii) Emphasis on results rather than procedures: NPM shifts the focus from adherence to rigid rules and procedures towards achieving specific performance outcomes and results. Accountability is linked to performance. This is a feature of NPM.
  • (iv) A shift away from management to policy: NPM is fundamentally about enhancing *management* within the public sector. It emphasizes managerial autonomy, flexibility, and performance measurement, not a move away from management towards policy formulation. This is NOT a feature of NPM.

Conclusion

Based on the analysis, features (i), (ii), and (iii) accurately describe the core characteristics of New Public Management. Feature (iv) is inconsistent with NPM principles.

Therefore, the correct option includes statements (i), (ii), and (iii).

Correct Answer: Option 1, which includes (i), (ii), and (iii).

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Important Questions from Principles and functions of management - Teaching

  1. Match the functions of management

    LIST-ILIST-II
    A. PlanningI. activates the organizational methods to work efficiently for achieving organizational purposes.
    B. OrganizingII. to bridge the gap between where we are and where we want to be
    C. StaffingIII. to provide it with everything useful.
    D. DirectingIV. manning the organizational structure.

    Choose the correct answer from the options given below:
  2. Assertion (A) : Management of time can be practiced to tackle peak loads
    Reason (R) : Allocation of work to family members will be a helpful method
  3. Arrange the steps in preparation of time schedule in the proper sequence :
    (a) List all items under flexible and inflexible activities
    (b) Write out plan
    (c) Determine time sequence
    (d) Estimate appropriate time requirements
    (e) Balance total estimated time to the available time
  4. Match List – I with List – II and indicate your answer with the help of the codes given :
    List - I
    (Roles)
    List - II
    (Description)
    p. Liaison1. Transmits information to different members of the organisation.
    q. Disseminator2. Responsible for representing the organisation at major transactions.
    r. Negotiator3. Maintains a network of outside contacts who provide favours and information to the organisation.
    s. Entrepreneur4. Searches around for opportunities and also starts innovative projects

    Codes:
  5. Arrange the following steps of planning in a sequence :
    I. Preparation of derivative plans.
    II. Determination of objectives
    III. The use of strategy
    IV. Providing follow up to the proposed course of action.
    V. Establishment of planning premises
    VI. Timing and sequence of operations
    VII. Selection of the operating plan

    Codes :
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