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Question

Discuss the initiatives launched by the Reserve Bank of India (RBI) to promote financial inclusion.

This question was previously asked in
UPSC CSE 2025 (Prelims) CSAT Official Paper (25-May-2025)

The Reserve Bank of India (RBI) has been pivotal in promoting financial inclusion, aiming to provide affordable and accessible financial services to all segments of society, especially the unbanked and underbanked. Its initiatives have evolved over time, reflecting technological advancements and changing economic needs.

A landmark initiative, though primarily driven by the government, where RBI played a crucial regulatory role, is the Pradhan Mantri Jan Dhan Yojana (PMJDY). This scheme focused on opening "no-frills" or basic savings bank accounts with zero balance for economically weaker sections, often coupled with debit cards, accident insurance, and overdraft facilities, bringing millions into the formal banking fold.

To further expand access, RBI introduced new categories of banks: Small Finance Banks (SFBs) and Payment Banks. SFBs provide basic banking services like deposits and lending to underserved sections, including small businesses, farmers, and micro-enterprises. Payment Banks focus on remittances and savings, leveraging technology to reach wider populations, especially in remote areas, and promoting digital transactions.

RBI has also promoted financial literacy, supporting education campaigns about banking products, digital payments, and saving and credit awareness, enabling informed financial decisions.

Furthermore, RBI facilitated the growth of digital payment systems by creating frameworks for UPI, AePS, and mobile banking, lowering costs and increasing convenience. Promotion of Business Correspondents (BCs), acting as agents to provide banking services in remote areas, has been crucial.

These multifaceted initiatives collectively underscore RBI’s commitment to deepening financial inclusion, ensuring that banking and financial services are accessible, affordable, and efficient across India.

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Harsh Raj

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