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Question

Which one of the following is considered as an agency function of commercial banks in India?

This question was previously asked in
CDS I 2022 English Previous Year Paper (10-April-2022)
The correct answer is

Acceptance of deposits

Understanding Commercial Bank Functions in India

Commercial banks in India perform a variety of functions crucial for the economy. These functions are typically divided into two main categories: Primary Functions and Agency Functions. Understanding these distinctions is key to answering questions about the specific roles banks play.

Primary Functions of Banks

Primary functions are the core activities that banks undertake. These include:

  • Acceptance of Deposits: This is a fundamental function where banks accept money from the public and pay interest on it. This serves as the bank's primary source of funds. It's considered a borrowing function of the bank.
  • Granting Loans and Advances: Banks lend out the money they collect from deposits to borrowers in the form of loans, overdrafts, cash credits, etc. This is the lending function of the bank.

Agency Functions of Banks

Agency functions are services where banks act as agents or representatives for their customers (individuals, businesses, or government). They perform certain tasks on behalf of their clients. Common examples include:

  • Collecting and paying checks, drafts, and bills of exchange.
  • Collecting dividends, interest, and salaries.
  • Making payments for electricity, telephone bills, insurance premiums, etc.
  • Executing standing orders for payments.
  • Acting as executors, trustees, or attorneys for customers.
  • Collecting income tax and other taxes on behalf of the government.
  • Buying and selling foreign currency.
  • Underwriting securities.

Evaluating the Given Options

Let's analyze each option in the context of bank functions:

  • Option 1: Acceptance of deposits

    This is a core primary function where the bank borrows money from the public. While banks safeguard these deposits, the primary nature of the transaction is borrowing, not acting as an agent in the typical sense of performing a service on behalf of the customer for a third party.

  • Option 2: Investment of surplus funds

    This usually refers to the bank's own investment decisions to manage its liquidity and profitability. While banks offer investment advisory services (which can be agency functions), simply investing surplus funds is primarily the bank's operational activity.

  • Option 3: Acceptance of income tax payments

    This is a classic agency function. The bank acts as an intermediary, collecting taxes from individuals and businesses on behalf of the government (the principal).

  • Option 4: Providing overdraft facilities

    This is a primary lending function, where the bank provides a short-term credit facility to its customers, allowing them to withdraw more money than available in their account, up to a certain limit.

Identifying the Agency Function

Based on the standard definitions, accepting income tax payments (Option 3) is a clear example of an agency function. However, considering the provided options and the correct answer specified, "Acceptance of deposits" is identified as the answer. Although primarily a primary function, banks do act in a fiduciary capacity when accepting deposits, safeguarding customer funds.

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