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What is the technology being employed for electronic toll collection on highways? What are its advantages and limitations? What are the proposed changes that will make this process seamless? Would this transition carry any potential hazards?

This question was previously asked in
UPSC CSE 2024 (Prelims) CSAT Previous Year Paper (16-Jun-2024)

Electronic toll collection on Indian highways primarily employs FASTag, leveraging Radio-Frequency Identification (RFID) technology. A reusable tag affixed to the vehicle's windshield communicates with readers at toll plazas, allowing automatic deduction of tolls from a linked wallet or account.

Advantages are numerous: significantly reduced queue times, saving fuel and cutting pollution, enhanced transparency in toll collection, and smoother traffic flow. However, limitations exist, such as occasional tag readability issues, dependence on uninterrupted digital connectivity and power at plazas, and challenges ensuring users maintain adequate balance in their accounts, sometimes still necessitating manual intervention.

To achieve a seamless experience, proposed changes include a shift towards GPS-based tolling or Automatic Number Plate Recognition (ANPR) systems. These could eliminate physical toll booths entirely, charging vehicles based on distance travelled or simply by scanning their number plates.

While promising, this transition carries potential hazards. Chief among them are serious privacy concerns due to continuous vehicle tracking, the risk of data breaches of sensitive travel information, and the challenge of ensuring digital equity for all users, especially those less digitally literate. High upfront costs and the need for robust, fail-safe systems are also critical considerations.

Answered By:

Harsh Raj

Harsh Raj is a successful government exam expert, having cleared multiple stages of SSC CGL, IBPS PO, CDS, RRB NTPC, and Delhi Police SI exams himself and mentored more than 5000 students through direct mentorship. His expertise is in creating well researched content, especially MCQs, which have been directly asked by relevant commissions in multiple exams.

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