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Question

You have just been appointed as Additional Director General of Central Public Works Department. The Chief Architect of your division, who is to retire in six months, is passionately working on a very important project, the successful completion of which would earn him a lasting reputation for the rest of his life.

A new lady architect, Seema, trained at Manchester School of Architecture, UK joined as Senior Architect in your division. During the briefing about the project, Seema made some suggestions which would not only add value to the project, but would also reduce completion time. This has made the Chief Architect insecure and he is constantly worried that all the credit will go to her. Subsequently, he adopted a passive and aggressive behaviour towards her and has become disrespectful to her. Seema felt it embarrassing as the Chief Architect left no chance of humiliating her. He would very often correct her in front of other colleagues and raise his voice while speaking to her. This continuous harassment has resulted in her losing confidence and selfesteem. She felt perpetually tensed, anxious and stressed. She appeared to be in awe of him since he has had a long tenure in the office and has vast experience in the area of her work.

You are aware of her outstanding academic credentials and career record in her previous organisations. However, you fear that this harassment may result in compromising her much needed contribution in this important project and may adversely impact her emotional well-being. You have also come to know from her peers that she is contemplating tendering her resignation.

What are the options available to you in order to complete the project as well as to retain Seema in the organization?

This question was previously asked in
UPSC CSE 2023 (Prelims) CSAT Official Paper (28-May-2023)

My immediate options include: directly addressing the Chief Architect's behavior, making it clear that such conduct is unacceptable and counterproductive. I would mediate a professional dialogue, emphasizing collaboration for project success. Simultaneously, I would assure Seema of my full support, publicly acknowledging her valuable contributions to rebuild her confidence. If direct intervention proves insufficient, I might re-assign roles or formally warn the Chief Architect. My aim is to foster a respectful environment that encourages Seema's continued, crucial input for the project.

Answered By:

Sarvesh Jha

Sarvesh Jha is a seasoned government exam mentor with firsthand success in top exams like IBPS PO, SBI PO, CDS, RRB JE, SSC CGL, BPSC, and CTET. Known for his deep conceptual clarity and strategic approach, he has guided over 5000 students through personalized mentorship. He has been creating well researched content for last 5 years.

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