You are working as an executive in a nationalised bank for several years. One day one of your close colleagues tells you that her father is suffering from heart disease and needs surgery immediately to survive. She also tells you that she has no insurance and the operation will cost about10 lakh. You are also aware of the fact that her husband is no more and that she is from a lower middle class family. You are empathetic about her situation. However, apart from expressing your sympathy, you do not have the resources to fund her.
A few weeks later, you ask her about the well-being of her father and she informs you about his successful surgery and that he is recovering. She then confides in you that the bank manager was kind enough to facilitate the release of ₹ 10 lakh from a dormant account of someone to pay for the operation with a promise that it should be confidential and be repaid at the earliest. She has already started paying it back and will continue to do so until it is all returned.
What are the ethical issues involved?
The core ethical issues revolve around the bank manager's severe breach of fiduciary duty and trust by misusing funds from a dormant account. This action, while perhaps driven by compassion, constitutes a clear violation of banking regulations and potentially legal boundaries, undermining the integrity of the institution. For the executive, a significant ethical dilemma arises regarding confidentiality versus the obligation to report an illicit act that compromises the bank’s ethical standards and security. It highlights the conflict between personal empathy and professional integrity.
Answered By:
Sakshi Negi
Sakshi Negi is a Delhi-based journalist and content specialist with expertise in educational content and digital media, focusing particularly on government exam preparation and career guidance. With a degree in Journalism and Mass Communication from NRAI School of Mass Communication and her background as a Kendriya Vidyalaya alumna, she brings unique insights into the Indian education system and government sector opportunities.
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