Scenario : You are trying to find out if a local library has a copy of a specific book for you to borrow. Write an email to the library asking if the book is available and if they have a hold system : Type of Query (a) Book Availability and Hold Inquiry (b) Library Service Request (c) Resource Information (d) Borrowing Inquiry
Only (a)
An email query is classified by its main purpose. The scenario asks for exactly two things: whether a specific book is available, and whether the library has a hold (reservation) system.
‘Book Availability and Hold Inquiry’ names both purposes precisely, so it is the type of query that fits this email.
‘Library Service Request’ asks the library to perform a service, which the email does not do; ‘Resource Information’ is a general request about collections or facilities; ‘Borrowing Inquiry’ concerns loan rules and covers only part of the purpose, so a combination that includes the service request and borrowing inquiry is too broad.
Only (a) option is correct.
Similar Questions
Business letters do not conclude with
Thank you for your precious time and I hope to hear from you soon.
Which type of letter consists the sentence?
Identify the expression used in rejecting a Complaint letter.
What is a primary, benefit of ‘bi-directional referrals’?
What is the function of the “CC” field in an email?
Scenario : A local resident is reviewing a document released by the municipal corporation regarding new regulations for waste disposal.
Question : Which of the following words or phrases would be considered an ‘official term’ rather than a ‘general term’ in the context of this document? Select all that apply.
(a) Trash
(b) Ordinance
(c) Solid waste management
(d) Garbage
Important Questions from Communication
In the beginning, when reporting a meeting one should give precise information about the ______.
Sequence the following in the order of their inception
A. Internet - based communication
B. Written communication
C. Mass communication
D. Telecommunication
E. Oral communication
Choose the correct answer from the options given below_______ is the informal organizational communication network.
The study of signs and codes is called _______.
Who said, "A number of basic human needs can be identified from the social and psychological functions of the mass media"?
