In person-centred counselling, what does congruence refer to?
Genuineness and consistency between experience, awareness and communication
In person-centred counselling, congruence means the counsellor is genuine: inner experience, awareness and outward communication are consistent. Matching words and facial expression is only one possible sign of that broader quality.
Match List-I with List-II and select the correct answer by choosing from the codes given below :
| List – I | List – II |
| a. Observational learning | i. Learning where an object is located |
| b. Place learning | ii. A response that can be observed by others |
| c. Overt responding | iii. The process whereby information is acquired by attending to events in the environment |
| d. Latent learning | iv. Learning that takes place independent of reinforcement |