Question
In a heated group discussion, what should an emotionally intelligent person do?
The correct answer is
Calmly listen to both sides
Emotional intelligence means being aware of and managing one's own emotions and understanding the emotions of others, especially in tense situations.
In a heated discussion, staying calm and listening to both sides helps reduce tension, ensures every view is heard and allows a fair, balanced response.
Taking sides immediately shows a lack of objectivity; shouting is a loss of emotional control; leaving angrily avoids the issue and shows poor self-regulation.
Hence, an emotionally intelligent person would calmly listen to both sides.
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Important Questions from Emotional Intelligence (Notes)
- Which are the major components of Emotional Intelligence by Goleman (1995) :
(A) Recognizing the purpose in life
(B) Knowing our own emotions
(C) Recognizing the emotions of others
(D) Handling relationship
(E) Understanding meaning of life
Choose the correct answer from the options given below : Which of the following helps in 'anger management ?
- According to Goleman, “Management of Emotions" component of Emotional intelligence includes
(a) Handling feelings, so that they are appropriate.
(b) Ability to soothe oneself.
(c) Ability to shake off rampant anxiety, gloom or irritability.
(d) Recognising feeling as it happens.
Choose the correct option - Emotional Intelligence' refers to
- Which of the following situations shows an individual who lacks emotional intelligence ?
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