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Question

According to Goleman, “Management of Emotions" component of Emotional intelligence includes
(a) Handling feelings, so that they are appropriate.
(b) Ability to soothe oneself.
(c) Ability to shake off rampant anxiety, gloom or irritability.
(d) Recognising feeling as it happens.
Choose the correct option

The correct answer is
(a), (b) and (c) only

To solve this question, we need to understand the concept of "Management of Emotions" as described by Daniel Goleman, who is an expert on Emotional Intelligence (EI). According to Goleman, managing emotions effectively is a critical component of emotional intelligence and involves several key abilities:

  1. Handling feelings so that they are appropriate: This involves being able to manage one's emotions in such a way that they are expressed in a manner suitable to the situation. This aligns with option (a).
  2. Ability to soothe oneself: This refers to the capacity to calm oneself down when upset or agitated. This ability correlates with option (b).
  3. Ability to shake off rampant anxiety, gloom, or irritability: This involves moving past negative emotions and restoring one's emotional balance. This aligns with option (c).
  4. Recognising feeling as it happens: This ability is more specific to the component of Emotional Intelligence known as "Self-awareness," where an individual is aware of emotions as they occur. However, it is partially related to managing emotions but is more about recognizing them in real-time, which is detailed in option (d).

Upon analyzing the options, we observe that options (a), (b), and (c) all pertain to the active management and control of emotions to maintain emotional equilibrium. Option (d), while important, is more about awareness rather than direct management.

Therefore, the correct choice, which accurately represents the "Management of Emotions" in Goleman's framework, is:

(a), (b), and (c) only
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Important Questions from Emotional Intelligence (Notes)

  1. Which are the major components of Emotional Intelligence by Goleman (1995) :
    (A) Recognizing the purpose in life
    (B) Knowing our own emotions
    (C) Recognizing the emotions of others
    (D) Handling relationship
    (E) Understanding meaning of life
    Choose the correct answer from the options given below :
  2. Which of the following helps in 'anger management ?

  3. Emotional Intelligence' refers to
  4. Which of the following situations shows an individual who lacks emotional intelligence ?
  5. In a heated group discussion, what should an emotionally intelligent person do?

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