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Question

Identify five ethical traits on which one can plot the performance of a civil servant. Justify their inclusion in the matrix.

This question was previously asked in
UPSC CSE 2021 (Prelims) CSAT Previous Year Paper (10-Oct-2021)

Five ethical traits crucial for plotting a civil servant's performance are:

These traits form a comprehensive matrix, evaluating both the moral compass and practical effectiveness of a civil servant in upholding public trust and achieving good governance.

  1. Integrity: Upholding strong moral principles, even under pressure. It ensures honesty in all dealings, preventing corruption and building public trust, which is foundational to ethical governance.
  2. Impartiality: Acting without bias or favoritism, treating all citizens equally. This ensures fairness in service delivery and decision-making, crucial for justice and maintaining public faith in the system.
  3. Accountability: Taking responsibility for actions and decisions. It ensures transparency, allows for oversight, and drives a commitment to results, fostering a culture of ownership and responsiveness.
  4. Empathy: Understanding and sharing the feelings of others, especially the vulnerable. This enables humane decision-making and ensures policies are sensitive to citizen needs, leading to more compassionate service delivery.
  5. Diligence: Consistent and earnest effort in one's duties. It ensures efficient service, timely action, and dedication to public welfare, reflecting a servant's commitment beyond mere obligation.

These traits form a comprehensive matrix, evaluating both the moral compass and practical effectiveness of a civil servant in upholding public trust and achieving good governance.

Answered By:

Anushka Goel

Anushka Goel is a dynamic exam mentor who has cracked multiple competitive exams including CUET, NDA, IBPS Clerk, RRB Office Assistant and SSC CHSL. With a strong academic record and a strategic approach to exam preparation, she has mentored thousands of students in their early career journey. Anushka is known for curating smart, concept-driven MCQs and study resources that closely align with actual exam trends.

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