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Question

A reputed food product company based in India developed a food product for the international market and started exporting the same after getting necessary approvals. The company announced this achievement and also indicated that soon the product will be made available for the domestic consumers with almost same quality and health benefits. Accordingly, the company got its product approved by the domestic competent authority and launched the product in Indian market. The company could increase its market share over a period of time and earned substantial profit both domestically and internationally. However, the random sample test conducted by inspecting team found the product being sold domestically in variance with the approval obtained from the competent authority. On further investigation, it was also discovered that the food company was not only selling products which were not meeting the health standard of the country but also selling the rejected export products in the domestic market. This episode adversely affected the reputation and profitability of the food company.

Examine the ethical dilemma involved in the case.

This question was previously asked in
UPSC CSE 2021 (Prelims) CSAT Previous Year Paper (10-Oct-2021)

The primary ethical dilemma revolves around the conflict between corporate profit maximization and fundamental public health responsibility. The company deliberately chose financial gain by selling substandard and rejected products domestically, risking consumer health for increased market share and profit. This decision highlights a profound disregard for integrity, transparency, and the inherent duty of a food company to provide safe, healthy products, betraying the trust placed in them by consumers.

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Anushka Goel

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