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Question

Assertion (A) : User interface is most critical task in DSS design

Reason (R) : DSS is used by outside Customers frequently.

This question was previously asked in
UGC NET 2014 Paper 1 Question Paper (28-Dec-2014)
The correct answer is

(A) is correct, but (R) is wrong.

A decision support system (DSS) has three parts: a database, a model base and a user interface (dialogue management) subsystem.

Assertion: a DSS is used interactively by managers, often non-technical, to explore semi-structured problems. If the dialogue is hard to use, the system is not used at all, so the user interface is regarded as the most critical part of DSS design. The Assertion is correct.

Reason: a DSS is an internal tool built for the organisation's own managers and analysts; it is not meant to be used frequently by outside customers. The Reason is wrong.

Hence, (A) is correct, but (R) is wrong.

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