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Question

A positive attitude is considered to be an essential characteristic of a civil servant who is often required to function under extreme stress. What contributes to a positive attitude in a person? 

This question was previously asked in
UPSC CSE 2020 (Prelims) CSAT Previous Year Paper (04-Oct-2020)

For a civil servant facing extreme stress, a positive attitude is not a luxury but a core professional tool. It is the foundation of resilience, enabling an officer to find solutions amidst crises, motivate their team, and maintain public trust. A negative outlook leads to burnout and inaction, whereas a positive one fosters a 'can-do' spirit.

Several factors contribute to a positive attitude. A strong sense of purpose rooted in public service provides intrinsic motivation. An internal locus of control—the belief that one can influence outcomes—builds confidence and proactivity. Emotional intelligence helps in managing one's own stress and maintaining composure. Finally, resilience, the ability to bounce back from setbacks, coupled with a supportive work and personal ecosystem, is crucial for sustaining a positive outlook in a demanding career.

Answered By:

Sarvesh Jha

Sarvesh Jha is a seasoned government exam mentor with firsthand success in top exams like IBPS PO, SBI PO, CDS, RRB JE, SSC CGL, BPSC, and CTET. Known for his deep conceptual clarity and strategic approach, he has guided over 5000 students through personalized mentorship. He has been creating well researched content for last 5 years.

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