Question
Which of the following is not a forum of Consumer Dispute Redressal System?
The correct answer is
Local forum
Understanding Consumer Dispute Redressal System Forums
The Consumer Protection Act establishes a three-tier quasi-judicial machinery at the district, state, and national levels for resolving consumer disputes.
Levels of Consumer Dispute Redressal
The established forums for consumer dispute redressal are:
- District Consumer Disputes Redressal Forum (District Commission)
- State Consumer Disputes Redressal Commission (State Commission)
- National Consumer Disputes Redressal Commission (National Commission)
Identifying the Incorrect Forum
The term "Local forum" is not recognized as a formal level within the Consumer Dispute Redressal System established by the Consumer Protection Act.
Therefore, the "Local forum" is not a forum of the Consumer Dispute Redressal System.
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Important Questions from Consumer Protection - Teaching
- If you have faced any product related problem and you want to file a case to claim a compensation of Rs. 1 crore, which redressal agency would you approach ?
- Which of the following solutions are to be adopted when manufacturers repackage existing products into attractive looking and novel shapes of packs, and advertise the product to be in a new pack ?
(i) Consumer awareness needs to be increased
(ii) All practices leading to deceptive packaging to be endorsed
(iii) Strong legislation
(iv) Reliable buying guides to be published
(v) Consuming products in any form from manufacturers
Choose the correct answer from the code given below :
Code : - Which of the following are included in the list of voluntary consumer organizations ?
I. PIL
II. CGSI
III. VOICE
IV. CUTS
Codes : Match the items in List – I with List – II
List – I List – II I. CPA A. 1969 II. MRTP B. 1986 III. The Agricultural Produce Act C. 1955 IV. The Essential Commodities Act D. 1937 E. 1980 - What are the rights of consumers which are to be protected and promoted by Consumer Councils under the Consumer Protection Act ? Answer by using codes below :
(a) Protection against marketing of goods and services which are hazardous to life and property.
(b) Information about quality, quantity and price of goods and services.
(c) Access to a variety of goods and services at competitive prices.
(d) Consumer education.
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