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Question

Which of the following are included in the list of voluntary consumer organizations ?
I. PIL
II. CGSI
III. VOICE
IV. CUTS

Codes :

The correct answer is
II, III, IV

Voluntary Consumer Organizations Identification

Voluntary consumer organizations are independent non-governmental bodies that advocate for consumer rights and welfare. They operate without direct government control and rely on public support or grants.

Analysis of Organizations

Let's examine each listed item:

  • I. PIL (Public Interest Litigation): PIL is a legal mechanism used to bring matters of public importance, including consumer issues, before the court. It is a tool, not a specific voluntary organization itself.
  • II. CGS (Common Cause): Common Cause is a well-established non-governmental organization in India known for working on various public interest issues, including consumer protection. It is a voluntary organization.
  • III. VOICE (Voluntary Organisation in Consumer Education): As the name suggests, VOICE is explicitly a voluntary organization dedicated to consumer education and advocacy.
  • IV. CUTS (Consumer Unity & Trust Society): CUTS International is a prominent global consumer organization focused on consumer rights, advocacy, and policy research. It functions as a voluntary organization.

Conclusion on Voluntary Groups

Based on the analysis, CGS (II), VOICE (III), and CUTS (IV) are recognized voluntary consumer organizations. PIL (I) is a legal procedure, not an organization in the same category.

Therefore, the correct list includes II, III, and IV.

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Important Questions from Consumer Protection - Teaching

  1. If you have faced any product related problem and you want to file a case to claim a compensation of Rs. 1 crore, which redressal agency would you approach ?
  2. Which of the following is not a forum of Consumer Dispute Redressal System?
  3. Which of the following solutions are to be adopted when manufacturers repackage existing products into attractive looking and novel shapes of packs, and advertise the product to be in a new pack ?
    (i) Consumer awareness needs to be increased
    (ii) All practices leading to deceptive packaging to be endorsed
    (iii) Strong legislation
    (iv) Reliable buying guides to be published
    (v) Consuming products in any form from manufacturers
    Choose the correct answer from the code given below :
    Code :
  4. Match the items in List – I with List – II
     

    List – IList – II
    I. CPAA. 1969
    II. MRTPB. 1986
    III. The Agricultural Produce ActC. 1955
    IV. The Essential Commodities ActD. 1937
     E. 1980
  5. What are the rights of consumers which are to be protected and promoted by Consumer Councils under the Consumer Protection Act ? Answer by using codes below :
    (a) Protection against marketing of goods and services which are hazardous to life and property.
    (b) Information about quality, quantity and price of goods and services.
    (c) Access to a variety of goods and services at competitive prices.
    (d) Consumer education.
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