Railways Complaint App Launched in 2018
In 2018, the Indian Railways introduced a mobile application designed to streamline the process of commuter feedback and grievance redressal.
App Purpose and Features
- The primary function of this app is to allow rail commuters to lodge complaints against Indian Railways services.
- It also enables users to check the real-time status and feedback regarding the redressal of their lodged complaints.
App Name and Launch Details
This mobile application was launched by Piyush Goyal, the then Minister of Railways & Coal.
The app is named Rail Madad.
Therefore, the correct app launched in 2018 for lodging railway-related complaints is Rail Madad.
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