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Question

If a business firm wants to introduce a new products in the market, who they should focus (customer segment) to diffuse the product among the society ?

This question was previously asked in
CUET PG 2026 Agri-Business Management Question Paper (25-Mar-2026) (Shift 2)
The correct answer is
Early adopters

Targeting Early Adopters for New Product Diffusion

When introducing a new product, the primary goal is to initiate its spread, or diffusion, throughout the market. This involves targeting a specific customer segment that can act as a catalyst for broader adoption.

Understanding Adopter Categories

Based on the diffusion of innovations theory, consumers adopt new products at different rates. The key categories are:

  • Innovators: The very first to adopt, often risk-takers.
  • Early Adopters: Opinion leaders who adopt early and influence others.
  • Early Majority: Adopt just before the average person.
  • Late Majority: Adopt after the average person, often due to peer pressure or necessity.
  • Laggards: Last to adopt, often skeptical of change.

Focusing on Early Adopters

For effective product diffusion, firms should focus on the Early Adopters. Here's why:

  • Influence: They are often respected opinion leaders within their social systems.
  • Trailblazers: Their adoption signals legitimacy and reduces uncertainty for others.
  • Gatekeepers: They influence the adoption rate of the Early Majority, which is crucial for mass market success.

By successfully convincing and engaging Early Adopters, a business firm can leverage their influence to drive the product's diffusion through the subsequent market segments.

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