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Question

Effective communication may be shown by ..................... this equation.

where :

MS–message sent by sender

MR–message received by receiver

The correct answer is

MS – MR = 0

Communication is effective when the message received by the receiver is exactly the message sent by the sender, that is, when there is no loss or distortion of meaning on the way.

Writing MS for the message sent and MR for the message received, perfect communication means MS = MR, or MS – MR = 0. Any noise or barrier makes the received message differ from the sent one and the difference stops being zero.

An equation with a difference of +1 or –1 shows a gap between the sent and received messages, which indicates communication that is not fully effective.

MS – MR = 0 option is correct.

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  1. If communication is defined as ``effective or successful transmission of a message from the sender to the other person', then which of the following becomes the fundamental criteria to decide the extent of effectiveness of the communication ?


Important Questions from Effective Communication - Teaching

  1. Which of the following internal roadblocks to effective listening is exemplified by the statement "We have never done it that way before"?

    A Resistance to change 

    B Halo Effect 

    C Stereotyping 

    D Hearing only, not feeling 

    Choose the correct answer from the options given below :

  2. Arrange the skills of a good communicator in order to perform professional tasks. Use the codes given below :
    (a) Observation
    (b) Empathy
    (c) Encouragement
    (d) Summarising
    Codes :
  3. Match the LIST-I with LIST-II
    LIST-I (Types of groups in communication)LIST-II (Characteristic)
    A. Primary GroupI. Members interact with one another to benefit an audience
    B. Self-help GroupII. Goal is to improve members' skills
    C. Learning GroupIII. Membership is based on sentiment
    D. Public GroupIV. All members have a common problem

    Choose the correct answer from the options given below:
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