Which of the following internal roadblocks to effective listening is exemplified by the statement "We have never done it that way before"? A Resistance to change B Halo Effect C Stereotyping D Hearing only, not feeling Choose the correct answer from the options given below :
Listening Roadblock: Identifying Resistance to Change
The statement "We have never done it that way before" directly reflects an unwillingness to adopt new ideas or methods. This is a common internal barrier to effective communication and listening.
Analyzing the Roadblock
- Statement Analysis: The phrase indicates a strong preference for existing procedures and a dismissal of alternative approaches without proper consideration.
- Resistance to Change: This barrier occurs when individuals are unwilling to adapt to new ideas, processes, or information due to comfort with the status quo or fear of the unknown. The given statement is a textbook example of this resistance.
- Other Options:
- The Halo Effect involves judging someone based on a single positive trait, which is irrelevant here.
- Stereotyping involves making assumptions about a group, also not applicable to the statement.
- Hearing only, not feeling relates to a lack of empathetic listening, which is different from resisting procedural change.
Therefore, the statement "We have never done it that way before" specifically exemplifies Resistance to change.
Conclusion
The correct option is A, indicating that only Resistance to change is exemplified by the statement.
Important Questions from Effective Communication - Teaching
- Arrange the skills of a good communicator in order to perform professional tasks. Use the codes given below :
(a) Observation
(b) Empathy
(c) Encouragement
(d) Summarising
Codes : - Which of the following are required to become a good listener ?
A. Keep quite while listening
B. Listen with negative attitude towards the speaker
C. Show interest in the speaker
D. Focus on the dress and appearance of the speaker
E. Keep your mind open to every subject and speaker
Choose the correct answer from the options given below: If communication is defined as ``effective or successful transmission of a message from the sender to the other person', then which of the following becomes the fundamental criteria to decide the extent of effectiveness of the communication ?
Effective communication may be shown by ..................... this equation.
where :
MS–message sent by sender
MR–message received by receiver
- Match List - I with List - II.
List - I (Term) List - II (Meaning/Related with) A. Affirmation I. Attempt to undermine an image B. Reaffirmation II. Creation of a particular mental image for the audience C. Purification III. Refining a previously established image for the audience D. Subversion IV. Revitalizing an image for the audience
Choose the correct answer from the options given below :
