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Question

A practice whereby a particular part of the production process or component of a service industry is contracted out to be performed by a third party is called ______.

This question was previously asked in
CUET PG 2026 Agri-Business Management Question Paper (25-Mar-2026) (Shift 2)
The correct answer is
Business Process Outsourcing (BPO)

Outsourcing Defined: Business Process Outsourcing (BPO)

The question describes a practice where a specific part of a company's production process or a component of a service industry is delegated to an external entity, a third party. This strategy is known as outsourcing.

Analyzing the Options

We need to find the term that accurately represents this practice:

  • Business Process Outsourcing (BPO): This term precisely defines the act of contracting out specific business operations or processes to a specialized third-party provider.
  • Moonlighting: This refers to working a second job alongside one's primary employment, often without the primary employer's consent. It is unrelated to contracting out business functions.
  • Virtual Business: This describes a business model operating predominantly online, without a significant physical presence. It doesn't specifically address the outsourcing of processes.
  • Third party evaluation/Impact assessment: This involves an external review or analysis of a project's effects, not the performance of operational tasks by a third party.

Identifying the Correct Practice

The definition provided aligns perfectly with the concept of Business Process Outsourcing (BPO), where specific business functions are outsourced to external specialists.

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