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Question

Which of the following is NOT a consumer responsibility?

The correct answer is
Consumer should avoid buying products with standardisation marks

Consumer Responsibility: Key Aspects

Understanding consumer responsibilities is crucial for making informed purchasing decisions and ensuring fair trade practices. Let's analyze the given options:

  • Option 1: Reading information - Consumers have a responsibility to read all available information on product labels and brochures to understand the product's features, usage, and safety precautions. This is a key consumer duty.
  • Option 2: Honesty and Payment - Consumers are expected to be honest in their dealings and fulfill their commitment by paying for the goods and services they purchase. This is a fundamental responsibility.
  • Option 3: Keeping Records - Maintaining receipts and relevant purchase documents is important for potential returns, warranty claims, or dispute resolution. This is a practical consumer responsibility.
  • Option 4: Avoiding Standardization Marks - This statement suggests consumers should avoid products bearing standardization marks (e.g., ISI, AGMARK, Hallmark). This is incorrect. Standardization marks indicate that a product meets certain quality, safety, and purity standards set by recognized authorities. Consumers should look for these marks to ensure they are buying safe and reliable products, not avoid them.

Identifying the Incorrect Responsibility

Based on the analysis, the action that contradicts consumer well-being and is therefore NOT a consumer responsibility is avoiding products with standardization marks. These marks are indicators of quality and safety assurance.

Therefore, the correct option is the one stating consumers should avoid products with standardization marks.

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Important Questions from Consumer Protection

  1. Which one of the following is not correctly matched with the standardization marks related to consumer protection?

  2. Identify the given standardisation mark. 

  3. Which of the following is NOT an example of a consumer problem regarding inadequate or erroneous information given by the manufacturer?
  4. Match List-I with List-II:
    Consumer OrganisationPublication
    (A) Consumer Union(I) Consumer Voice
    (B) VOICE(II) Insight
    (C) Australian Consumer Association(III) Consumer Report
    (D) CERC(IV) Choice
    Choose the correct answer from the options given below:
  5. Ms. Y purchased a geyser, which got bursted when she switched it on. Which consumer right of her's is violated in this case ?
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