Geyser Burst Consumer Right Violation Analysis

Ms. Y purchased a geyser that malfunctioned dangerously, bursting when switched on. This scenario directly relates to consumer protection against hazardous products.

Violated Consumer Right

The consumer's Right to Safety was violated. This fundamental right ensures protection against the marketing of goods and services that are hazardous to life and property.

• A geyser bursting poses immediate risks of physical injury (burns, electric shock) and property damage.
• Ensuring product safety is a key aspect of consumer rights.

Analysis of Other Options

• Right to be informed: This pertains to receiving accurate information about the product's quality, quantity, potency, purity, standard, and price. The geyser bursting is a safety issue, not an information disclosure issue.
• Right to choose: This ensures consumers have access to a variety of goods and services at competitive prices. It does not directly address the safety of a specific faulty product.
• Right to be heard: This right concerns having consumer interests represented in appropriate forums. While important, it is secondary to the immediate threat posed by a hazardous product.

Therefore, the bursting of the geyser is a direct violation of the consumer's right to safety.