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Question

Training and development offer competitive advantage to a firm by
(a) removing performance deficiency
(b) minimizing accidents and damage
(c) making employees stay long
(d) meeting employees personal needs

The correct answer is
(a), (b), (c)

Training and development programs are crucial investments that enhance a firm's competitive advantage. They directly impact operational efficiency, employee capabilities, and overall organizational strength.

Training and Development for Competitive Edge

A firm gains a significant competitive advantage through strategic training and development initiatives. Let's examine how the listed factors contribute:

Key Advantages from Training

  • Removing performance deficiency: Training addresses skill gaps and knowledge deficits, leading to improved employee performance. Better performance translates to higher productivity, superior quality of work, and increased efficiency, directly contributing to a competitive edge.
  • Minimizing accidents and damage: Proper training ensures employees understand safety protocols and operational procedures correctly. This reduces the likelihood of workplace accidents, equipment damage, and errors, saving costs and maintaining smooth operations.
  • Making employees stay long: Investing in employee development shows commitment to their career growth. This fosters loyalty and increases employee retention. Retaining skilled employees reduces turnover costs and preserves valuable institutional knowledge, providing a stable and experienced workforce.

While meeting employees' personal needs (d) is important for overall morale, it is not the primary mechanism through which training and development directly create a business's competitive advantage in the market compared to performance enhancement and operational improvements.

Therefore, the aspects of training and development that offer a competitive advantage are (a) removing performance deficiency, (b) minimizing accidents and damage, and (c) making employees stay long.

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Important Questions from Management as a System

  1. Match the following :
     

    PeriodsYears
    1. Pre Scientific Period(a) from 1950 to present
    2. Scientific Management Period(b) 1927-1950
    3. Human Relations Period(c) Before 1880
    4. Synthesis Period(d) 1880-1927
  2. Peter Ducker was the first to introduce the concept of:
  3. Which is not the part of "on the job training" ?
  4. Match List – I with List – II and select the correct answer by choosing from the codes given below :
    List – IList – II
    a. Symbolizingi. Employee's belief that how successfully they can accomplish the task in future.
    b. Forethoughtii. Employees process visual experiences that guide for their future actions
    c. Self-regulatoryiii. Employees plan their actions anticipating their desired performance level
    d. Self-reflectiveiv. Employees actions by setting internal standards for their performance.
  5. Read each of the following two statements – Assertion (A) and Reason (R) and indicate your answer using codes given below :
    Assertion (A) : Managers differ across cultures in their interpersonal styles and skills.
    Reason (R) : Personal values held by a manager shape his perception of a situation.
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