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Question

Statement (I) : Selection of wrong criteria during performance appraisal can result in serious dysfunctional consequences.
Statement (II) : Generally the evaluator becomes more critical about performance evaluation technique rather than which criteria need to be evaluated.
Code :

The correct answer is
Both the statements are correct.

Performance Appraisal: Evaluating Statement Correctness

This section analyzes two statements regarding performance appraisal to determine their validity.

Statement I Analysis: Consequences of Wrong Criteria

Selecting inappropriate or incorrect criteria for performance appraisal can lead to significant negative outcomes. These include inaccurate assessments of employee performance, unfair comparisons, employee demotivation, and flawed decision-making regarding promotions, training, or compensation. Therefore, the statement that using wrong criteria can result in serious dysfunctional consequences is correct.

Statement II Analysis: Evaluator Focus

In practice, performance evaluation often faces challenges related to both the criteria used and the technique applied. However, it's common for discussions and implementations to focus heavily on the appraisal technique (e.g., rating scales, feedback methods) rather than critically examining whether the chosen evaluation criteria accurately reflect the job requirements and desired outcomes. This means evaluators might become more concerned with the process than with the substance of what is being measured. Thus, the statement that evaluators generally focus more on the technique than the criteria is often correct.

Conclusion on Statements

  • Statement (I) is correct: Wrong appraisal criteria have serious negative impacts.
  • Statement (II) is correct: Evaluators often prioritize appraisal techniques over evaluating the suitability of criteria.

Since both Statement I and Statement II are accurate, the option reflecting this is the correct choice.

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Important Questions from Performance Management

  1. Which one of the following performance appraisal methods prevents supervisors from rating all or most employees "satisfactory" or "high"?

  2. Which one of the following is not a characteristic of performance management?

  3. The techniques for appraising performance include:

    (A) Graphic Rating Scale Method

    (B) Potential Rating

    (C) Alternation Ranking Method

    (D) Diversity Counts

    (E) Paired Comparison Method

    Choose the correct answer from the options given below:

  4. A performance appraisal technique used to rate critical employee behaviour :
  5. 360 degree appraisal of a person's performance is based on :
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