“No customer in a thousand ever read the conditions. If he had stopped to do so, he would have missed the train or the boat.” This expression made in Thornton V. Lone Parking Ltd. (1971) by :
Lord Denning H.R.
In Thornton v. Shoe Lane Parking Ltd. (1971), the plaintiff received a ticket from an automatic machine at a car park; the exclusion conditions were displayed only inside the premises. He was injured, and the car park relied on the conditions.
Lord Denning M.R. held that the contract was complete when the machine issued the ticket, so later-notified terms were not part of it. He observed that hardly any customer ever reads such conditions, and that an onerous clause must be brought fairly to the customer's notice (the 'red hand' rule).
Scrutton L.J. and Mellish L.J. are associated with earlier ticket cases such as Parker v. South Eastern Railway (1877, Mellish L.J.), and Lord Wilberforce was not a member of the Court of Appeal bench in this case.
Hence, the answer is Lord Denning H.R.
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