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Question

Highlight the salient features of effective organisation
(i) Selection of proper personnel
(ii) Adequate training and appropriate pay
(iii) Encouraging only people of their acquaintance
(iv) Maintaining proper records, accounts and public relations
Codes

The correct answer is
(i), (ii) and (iv)

Salient Features of Effective Organisation

An effective organisation is one that successfully achieves its goals while utilising its resources efficiently. Identifying and implementing the right features are key to its success. Let's examine the given points to understand what makes an organisation truly effective.

Understanding Organisational Effectiveness

Effectiveness in an organisation relates to its ability to achieve its stated objectives. This involves strategic planning, efficient operations, and adapting to the environment. Several factors contribute to this, while others can hinder it.

Analysis of Key Features

  • (i) Selection of proper personnel: This is a cornerstone of any successful organisation. Hiring individuals with the right skills, qualifications, and attitude ensures that tasks are performed competently. It's about finding the best fit for each role based on merit.
  • (ii) Adequate training and appropriate pay: Investing in employees through adequate training helps them develop necessary skills and adapt to changing job requirements. Similarly, offering appropriate pay and benefits is crucial for retaining valuable employees, boosting morale, and attracting new talent.
  • (iii) Encouraging only people of their acquaintance: This practice, often referred to as favouritism or nepotism, is detrimental to organisational effectiveness. It limits the talent pool to personal connections, potentially overlooking more qualified candidates. An effective organisation prioritises meritocracy over personal relationships.
  • (iv) Maintaining proper records, accounts and public relations: Sound financial management, enabled by proper records and accounts, ensures transparency, accountability, and informed decision-making. Strong public relations help build and maintain a positive image, foster trust with stakeholders (customers, investors, community), and manage the organisation's reputation.

Conclusion on Features

Based on the analysis, the critical features that contribute to an organisation's effectiveness are:

  • The careful selection of proper personnel.
  • Providing adequate training and appropriate pay to employees.
  • The diligent practice of maintaining proper records, accounts and public relations.

Conversely, encouraging only acquaintances (nepotism) hinders the organisation by preventing the recruitment of the most capable individuals.

Therefore, the salient features of an effective organisation among the choices provided are (i), (ii), and (iv).

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Important Questions from Public Administration

  1. Which is not the difference between Public and Social Welfare Administration ?
  2. Match the following different level of the organization (List-l) with its functions of administration (List-II).
     

    List-1
    Level of the organisation
    List - II
    Functions of Administration
    (a) Institutional level(i) Performance of the technical activities-
    counselling clients, referral, teaching or
    provision of material resources
    (b) Managerial level(ii) Includes tasks directed towards procurement
    and allocation of resources, structural design,
    co-ordination and direction
    (c) Technical level(iii) Personify organizational goals, to give
    leadership to boards, staff and clients
  3. Match the terms of Welfare Organizations (List-l) with its functions (List-II).
    List - 1
    (Terms of Welfare Organisations)
    List - II
    (Functions)
    (a) Voluntary Organisation
    (VOS)
    (i) Creations of government and serve as
    instruments of government policy
    (b) Public Service
    Contracters (PSCs)
    (ii) Represent their member, interests, have
    member accountable leadership, and
    are substantially self-reliant
    (c) Peoples Organizations
    (POS)
    (iii) Function as market oriented non profit
    business serving public purposes
    (d) Non Governmental
    Organisations (NGO)
    (iv) Pursue a social mission driven by a
    commitment to shared values
  4. The human welfare organization management is based upon
    (i) Principles and techniques of management
    (ii) Directed to the specific social work task
    (iii)Promoting preconceived motion
    (iv)Well-being of vulnerable population
  5. The state Social Welfare Advisory Boards were set up in different states between
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