Defining Rules and Procedures in Society

The question asks for the term that describes definite procedures or rules individuals are expected to follow.

Understanding Social Norms

Social norms are the unwritten rules or expected standards of behavior within a particular social group or society. They dictate what is considered acceptable or unacceptable conduct.

• The definition provided in the question directly matches the definition of norms. These are specific guidelines or procedures that govern social interactions and behavior.

Evaluating Other Options

Let's examine why the other options are not the best fit:

• Values: Values represent broader ideals about what is considered good, right, or desirable. While norms often stem from values, values themselves are abstract principles, not specific procedures.
• Institutions: Institutions are established laws, practices, or customs, often formalized (like government or education systems). They are broader structures, not the specific rules people observe daily.
• Group behaviour: Group behavior describes how individuals act when in a group. While norms influence group behavior, 'group behavior' itself isn't the term for the rules themselves.

Therefore, the most accurate term for definite procedures or rules people are expected to observe is norms.