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Question

According to Galloway’s theory, which of the following factors are influencing on non-verbal communication ?

(i) Socio-economic status

(ii) Social life

(iii) Values

(iv) Various language styles

(v) Literacy levels

The correct answer is

(i), (iv), (v)

Charles Galloway studied non-verbal communication of teachers in the classroom. According to him, non-verbal behaviour is shaped by the background of the communicators.

(i) Socio-economic status – influences: people from different socio-economic backgrounds use and read gestures, posture and space differently. (iv) Various language styles – influences: the language style a person uses goes along with matching non-verbal cues. (v) Literacy levels – influences: the level of literacy affects how far a person depends on and interprets non-verbal signals.

(ii) Social life and (iii) values are not among the factors listed by Galloway.

Hence, the answer is (i), (iv), (v).

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