Q3.

Choose the address that is the same as the one given below.

Sample Address: House No. 77, Block C, Janakpuri, New Delhi, Delhi - 110058

Q4.

Consider the following statement and choose the option that follows.

Statement: The bank has introduced a rewards program for debit card users.

Conclusions:

I. More customers will start using debit cards.

II. Credit card usage may decline.

Q5.

Consider the following statement and choose the option that follows.

Problem: Customers report long wait times at branches.

Course of Action:

I. Increase the number of service counters.

II. Encourage use of online and mobile banking.