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Question

Direction: Read the following case study and answer the question.

Param and Rajat run a burger store in Gangtok. While visiting their store Swati observed the following points.

  • The worker did not need to move much while serving a customer as the trays were placed on his right-hand upper shelf. Tissues were on the right side of the lower shelf and spoons on the left side upper shelf. The straws and cups were placed in a rack next to the vending machine. The burgers were just behind him.
  • During her 3 days stay she visited the store daily and saw the staff doing different jobs. A worker who was handling the cash was cleaning the floor on the next day and was cleaning the tables on the third day.
  • Everyone was dressed up in similar uniform, black shoes, cap, socks, black trousers, orange T-shirts etc. They carried their name badge also.
  • She also overheard the staff discussing about a new worker, who was not up to the mark and how they supported him by explaining the way things had to be done so that his performance could improve.
  • While looking around the store she saw a soft board on which a person's picture was put up as 'employee of the month'. She began to smile as the name on the soft board was similar to hers.

Workers in the burger store were helping out the new employee. This gives rise to a spirit of mutual trust and belongingness among the teams. Identify the principle followed in the burger store.

The correct answer is

Esprit-de-Corps

The correct answer is Esprit-de-Corps because:

  • This principle promotes teamwork, unity, and mutual trust among employees.
  • Workers supporting the new employee reflect team spirit, fostering collaboration and efficiency.
  • Encouraging group harmony helps in maintaining a positive work environment.
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Similar Questions

  1. Which principle of management is neglected when the worker was working at three different places on all three days?

  2. The workers were all wearing black caps, shoes, trousers, and orange T-shirts. The uniform was also similar. Identify the principle of management followed here.

  3. In the burger store, the worker did not need to move much. Which principle of management was fulfilled by the owner of the burger store?

  4. How will the picture with the name of the employee as "Employee of the Month" impact an employee?


Important Questions from Principles of Management

  1. Which principle of management is neglected when the worker was working at three different places on all three days?

  2. The workers were all wearing black caps, shoes, trousers, and orange T-shirts. The uniform was also similar. Identify the principle of management followed here.

  3. In the burger store, the worker did not need to move much. Which principle of management was fulfilled by the owner of the burger store?

  4. How will the picture with the name of the employee as "Employee of the Month" impact an employee?

  5. Identify the Principle of Management where Taylor pioneered the introduction of the method of scientific inquiry into the domain of management practice.

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