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Question

Which among the following is not a correct statement ?

The correct answer is Manifest conflict is always documented.

Understanding Different Types of Conflict

Conflict is a natural part of human interaction and organizational life. It can arise from various sources, such as differing goals, values, resources, or communication styles. Understanding the different types or stages of conflict is crucial for managing it effectively.

Conflict can be viewed in different phases or types, often described as:

  • Perceived Conflict
  • Latent Conflict
  • Manifest Conflict

Analyzing the Statements on Conflict Types

Let's examine each statement provided in the options to determine which one is not correct regarding these conflict types.

Statement 1: There is a potential ground for perceived conflict to turn into reality.

This statement is generally considered correct. Perceived conflict exists when individuals or groups believe a conflict exists, even if there isn't an objective basis for it. However, this perception can lead to actions or reactions that can escalate the situation and create a real, manifest conflict. For example, if an employee perceives their manager is unfair, this perception might lead to resentment and poor performance, which in turn could lead to actual disciplinary action, making the conflict real.

Statement 2: In latent conflict, although the parties to the conflict realise the fact of conflict for various reasons but they do not show it openly.

This statement describes latent conflict. Latent conflict is present below the surface. The underlying conditions for conflict exist (like competition for scarce resources or incompatible goals), and parties might be aware of these conditions and the potential for conflict, but the conflict is not yet openly expressed through hostile behavior or disagreements. Parties might choose not to show it openly for various reasons, such as fear of repercussions or lack of opportunity.

Statement 3: Manifest conflict is always documented.

This statement is not correct. Manifest conflict is the stage where conflict becomes open and observable. This can include overt behaviors such as arguments, protests, strikes, formal grievances, or even physical aggression. While some forms of manifest conflict, like grievances or strikes, might involve documentation, many others, such as verbal disagreements or subtle non-cooperation, are not necessarily documented. The defining characteristic of manifest conflict is its openness, not its documentation.

Statement 4: Manifest conflict in an open conflict.

This statement is correct. As discussed above, manifest conflict is precisely the stage where the conflict is out in the open, visible, and expressed through actions and behaviors.

Based on the analysis, the statement that is not correct is that manifest conflict is always documented. Manifest conflict is open and observable, but documentation is not a universal characteristic of this stage.

figure class="table"

Conflict Type Description Openly Expressed? Always Documented?
Perceived Conflict Awareness of potential conflict, may or may not be based on objective differences. No (often internal perception) No
Latent Conflict Underlying conditions for conflict exist, may be recognized but not shown openly. No No
Manifest Conflict Conflict is open and observable through behaviour and interaction. Yes No

Revision Table: Key Concepts of Conflict

Reviewing the different types of conflict helps in better understanding their dynamics.

  • Latent Conflict: The potential for conflict exists but hasn't surfaced yet. The root causes are present.
  • Perceived Conflict: Individuals become aware of the potential conflict. They might see differences or competition.
  • Felt Conflict: The emotional involvement in a conflict, leading to anxiety, tension, or hostility.
  • Manifest Conflict: The conflict is expressed through observable behavior, such as arguments or actions.
  • Conflict Aftermath: The outcome of the conflict resolution or suppression, which can affect future interactions.

Additional Information: Stages of Conflict

Conflict is often described as progressing through various stages. While models differ, a common progression involves:

  • Stage 1: Potential Opposition or Incompatibility: Presence of conditions that could cause conflict (e.g., scarce resources, communication breakdown, differing goals). This relates closely to latent conflict.
  • Stage 2: Cognition and Personalization: Parties become aware of the potential conflict (Perceived conflict) and feel emotional involvement (Felt conflict).
  • Stage 3: Intentions: Parties decide how to handle the conflict (e.g., competing, collaborating, avoiding, accommodating, compromising).
  • Stage 4: Behavior: The conflict becomes observable through actions and interactions (Manifest conflict).
  • Stage 5: Outcomes: The results of the conflict resolution or management process, which can be functional (positive) or dysfunctional (negative).

Understanding these stages helps in identifying conflict early and intervening appropriately. Manifest conflict is just one stage, characterized by open behavior, and this behavior is not inherently or "always" documented.

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Important Questions from Conflict Resolution

  1. In the context of industrial relations, match the items of List I with the items of List II and choose the correct answer from the code given below.

    List - I

    List - II

    a

    Conflict between managers and workers is normal and inescapable

    i

    Psychological approach

    b

    Both management and workers see each other as less reliable

    ii

    Pluralistic approach

    c

    There is a power relationship between the two classes

    iii

    Marxist approach

  2. The unitary approach to industrial relations views conflict as ________.
  3. Which one of the followings is not a type of conflict? 

  4. The pluralistic approach of industrial conflict is based on which one of the following basic assumption / premise ?
  5. The situation of conflict arising upon allocation of funding to different groups is an example of conflict arising over issues of-
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